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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy site to order eyeglasses. However the try on option distorted my face into making it look wide, I just relied on product reviews to determine what I want
Easy to use. Good prices. Special offers. Coupons. Good cust svc
Ordered my first pair and was so happy with them I ordered 2 more pairs!
Glasses are a little on the large side but people told me they looked like Tom Ford glasses... which is great without the hefty price!
This site is so easy to use. I like that I can try on my glasses virtually so I feel comfortable with my purchase.
Easy
I have no regrets, I will recommend this to my friends
Always quick and easy with Eye Buy Direct! Love to get my glasses from them.
It was fine except every 5 seconds there was an automated message asking me if I need help and I had to keep clicking it off.
Was very simple and easy to order. Great communication along the way with order processing updates and delivery updates. Would recommend
I love the two pairs of glasses I ordered. I got them within 10 days. Great price, great website, great experience.
I'm very pleased with the products and service from EyeBuyDirect. The frames are just as stylish and strong as designer frames costing ten times as much, I was able to choose a couple designs I liked, and they arrived in my mailbox within a week. Very convenient and affordable.
Got my glasses in about 12 days. They are very good and I've already ordered a second pair. I would (and did) buy from Eyebuydirect again!
Easy and fast and great quality. Got lots of compliments!
Selecting, customizing and purchasing my prescription sunglasses was easy. I received a few updates on the process of my order but after a week I stopped receiving updates and when I would log in and check the status it would say still in process. About a week and a half after ordering they randomly showed up in the mail. So other than poor communication on shipping and therefore no tracking information or shipping confirmation, my experience was good.
My eye site is really bad. I usually pay cost to $600 and they don't cute my lens thin enough. I order from this site paid way less and the lens are thin. I love them. It's just a little big but that's a easy fix
These are worse than my old prescription. Also, they arrived before you sent a shipping notice.
Easy to digitally try on glasses and input prescription information. Lots and lots of unique styles and choices.
Easy to use. Great glasses. Have bought multiple times as prescription changes
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members