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EyebuydirectReviews 14,553

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,570
value
5,188
shipping
5,188
returns
131
quality
5,291
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Massachusetts
1 review
0 helpful votes
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Happy customer
September 20, 2025

Ordered a few times and have been very pleased with the quality of the glasses

Date of experience: September 10, 2025
California
1 review
0 helpful votes
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Great glasses at great prices!
September 20, 2025
Updated review

I love my new aviator sunglasses! They arrived well packaged and pretty quickly. They look great and I'm very satisfied.

Date of experience: September 10, 2025

Love these glasses!
August 30, 2025
Previous review

I love the aviator choices for my prescription sunglasses!

Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
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More 2day options
September 20, 2025

Good, however would not let me use coupon after purchase when I didn't see it initially

Date of experience: May 30, 2025
Idaho
1 review
0 helpful votes
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Love the prices!
September 20, 2025

This is my 3rd time ordering from here. The orders are quick and I've always been pleased with the service.

Date of experience: September 10, 2025
New York
1 review
0 helpful votes
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So many choices
September 20, 2025

I love the styles, colors, and how well the size guide works! Scripts are spot on, highly recommend.

Date of experience: September 10, 2025
California
1 review
0 helpful votes
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It's super annoying to have to pick out new frames vey time they break. It's super annoying. Just STOP!

Date of experience: September 10, 2025
Virginia
1 review
0 helpful votes
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Second pair! :)
September 20, 2025

Loved everything! Sad that I could not find a better night driving lens that was cheaper.

Date of experience: September 10, 2025
Georgia
1 review
0 helpful votes
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Affordable and durable glasses
September 19, 2025

Very easy eye buy experience. Great prices and promotions

Date of experience: September 9, 2025
Oklahoma
1 review
0 helpful votes
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I love using eyebuydirect. They're so cheap and have many styles. My only critiques are that these glasses break easily. People who purchase from here just need to be careful. It'd be nice if they had more availability of the extra large for some of the styles.

Date of experience: September 9, 2025
North Carolina
1 review
0 helpful votes
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Great prices and great service
September 19, 2025

My son accidently broke his frames. I was able to purchase just frames (with clear lenses) at a great price and my husband replaced the lenses into the new frame. Not all eye companies allow to just purchase frames. Highly recommend Eyebuydirect. I have always appreciated this company.

Date of experience: September 9, 2025
California
1 review
0 helpful votes
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Straight forward
September 19, 2025

Everything was exceptionally easy to navigate. Good experience.

Date of experience: September 9, 2025
Florida
1 review
0 helpful votes
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Easy Ordering and Good Value
September 19, 2025

I ordered a pair that was too small (my error) and it was promptly replaced

Date of experience: March 9, 2026
New Mexico
1 review
0 helpful votes
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Easily scratched
September 19, 2025

Always scratch quickly. With my last order I didn't touch the glasses with anything for the first week, and they still had a small scratch in one lens. I work with optics in my profession, so I know how to carefully clean lenses, but I don't believe these have any anti-scratch layer at all. The lenses now, from an order last month have several surface scratches, despite extreme efforts to avoid them.

Date of experience: September 9, 2025
Pennsylvania
1 review
0 helpful votes
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Quality products
September 19, 2025

I have been ordering from eyebuy direct for years! The offer a big selection of frames and fast shipping.

Date of experience: September 9, 2025
Ohio
1 review
0 helpful votes
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I buy lots of glasses from you!
September 18, 2025

I have bought glasses in so many styles for myself, my son, and my husband… just looking back, there are at least 25 pairs in my order history. Great prices. Fast shipping. And I always have the right pair to wear with every outfit. Thank you!

Date of experience: September 8, 2025
New York
1 review
0 helpful votes
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Always satisfied
September 18, 2025

I've been ordering glasses for the whole family for years. We are always pleased.

Date of experience: September 8, 2025
Texas
1 review
0 helpful votes
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Great price and consistent quality
September 18, 2025

I've ordered glasses for myself and my family so many times at this point I've lost count. The frames and lenses have been perfect.

Date of experience: September 8, 2025
California
1 review
0 helpful votes
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When reading the prescriptions OD and OS is easy to tell what you have to fill in, but when it comes to the PD there are 3 types DIST, NEAR and MONO. Well at least on my paper, at least DIST was the only one with a number on the paper so it was easy to fill out but just confused me.

Also can you makes it easier for which frame you can pick a size for?

Date of experience: September 7, 2025
Michigan
1 review
0 helpful votes
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Great glasses, great service
September 17, 2025

I love my Kits so much, I just ordered the exact same frame again!

Date of experience: September 7, 2025
Illinois
1 review
0 helpful votes
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Shipping & Website
September 17, 2025

I spent over $100, it should have been automatic free shipping, I would have liked. And second the website was a bit frustrating, if you hoover over anything, in passing, the drop downs popped up way too much. Also would like an option to see the glasses on ppl, instead of having to hoover over the picture, like choose a feature that will allow me to do that for all.

Date of experience: September 7, 2025