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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I spent over $100, it should have been automatic free shipping, I would have liked. And second the website was a bit frustrating, if you hoover over anything, in passing, the drop downs popped up way too much. Also would like an option to see the glasses on ppl, instead of having to hoover over the picture, like choose a feature that will allow me to do that for all.
The glasses were a great price and fit perfectly! I bought the same pair in a different color.
Im a full time farmer and always crawling around woodlands, pastures, sheds barns and animals which means my glasses take an absolute beating
I bought 6 pairs of glasses total in the last 3 years and all of the frames are still good as new and I spent a total of $200 inc t&s.
Just bought prescription sunglasses for $80. My last pair before EBD i had to pay $500.
Wonderful experience, easy ordering, great pricing.
I have bought from this site for about 5 years now and wont buy my glasses anywhere else🤓
They have a wide range of frames and lens. I love the polarized for sunglasses. I have ordered many times. Only once did they not fit correctly. They replaced them with corrections. And the you send back the ones that didn't fit and they are donated. The customer service representatives are always friendly, professional and helpful.
The customer service is fantastic, and I love the selection of frames and the quality of the lenses.
Happy with purchases in the past. Glasses are reliably of decent to high quality
Gosto da formato e a facilidade de usar.
Great price and great build quality. I have a uniquely large face and the glasses worked perfectly
You carry my favorite set of glasses I have ever known and I'm happy to see them in stock and very grateful they are affordable and that you offer additional discounts.
Love how fast and cheap the lenses and frames are good quality usually too
I've tried ordering from many online glasses companies and Eyebuydirect has NEVER steered me wrong. I got a new Rx, ordered from another vendor, and immediately regretted it.
Both glasses' lenses were totally messed up! I could only see clearly at a very narrow field of vision. It was so awful, I had to resume my old Rx on my old Eyebuydirect glasses.
Seriously. Don't even bother with the other companies. Stick with Eyebuydirect.
I am always misplacing or breaking my glasses. I love that EBD offers low prices for people like me that are constantly going through them.
I keep getting a message saying you're having trouble fitting my prescription to frames and directing to call Customer Service. Tried 3 different styles in the "prescription sunglasses" category. Went ahead and ordered regular glasses and will try to call soon.
Great selection of frames, lenses and extra features. Easy to use website and excellent prices!
As a previous ordered from Eyebuydirect, I have confidence in their accuracy and customer service.
Ive ordered several pairs of glasses from eye buy direct and I love the convenience that they offer. Glasses have always been perfect and get here in timely manner
Have to get a new pair every year. Unfortunately, this brands glasses are the most affordable for my prescription
I bought the wrong glasses and customer service was very helpful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members