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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I've looked for glasses in few online order glasses websites and found EyeBuyDirect the best!. It offers very decent frames quality (and not costly!) with very easy order experience. The frames are presented well with superb photos. Great experience, Thanks!
I have purchased a pair for me and I just purchased a pair my wife and son.
[thank you for the SUPERMOM coupon]
Plenty of choices, affordable prices and great user experience.
Best bang for your buck... great styles amazing prices love the quality. I won't bu anywhere else. Love these glasses.
I have ordered from EBD in the past, and I have always been happy with my glasses. Not having vision insurance any longer, I have to look for the best quality at the best price. The website is easy to useeasier than the other online eyeglasses companies. Cant wait to get my new lenses!
I've ordered from EyeBuyDirect at least five times before. Always happy with quality and style of the prescription glasses that I have received.
I love buying from eyebuydirect. Always good quality glasses and their customer service is out of this world. I ALWAYS recommend this website to people when they ask about where to buy glasses. Been buying for over 10 years!
I have ordered from Eye Buy Direct and gave always been pleased with their products and services. With their prices, you cant go wrong!
Ive been a customer of the EyeBuyDirect since several years. I like "playing" with my look, so I like to have different frames of my optical glasses - thanks to EyeBuyDirect I can have different styles of glasses and match them with the style of my outfit. The glasses are affordable and there are a lot of frames styles, colours, etc. It is also possible to choose different type of lenses, dependently on needs (tinted, with filter, etc.). I also bought glasses for my mom - one pair for reading and another for seeing from a disatence via EyeBuyDirect and she loves them! Also, excellent customer service - once my package with glasses get lost (was supposed to be delivered via USPS...), I contacted customer service and they immediately send me a new pair.
I can really recommend!
Had to get a second pair. Love them, will order more later for backup. I would recommend buying here verses buying from the big name people.
Eye buy direct doesn't have a ton of options, but the options in glasses they have are pretty top-notch. I've ordered so many pairs because they are so inexpensive... now people think I wear perscriptionless glasses for fashion! Lol But, nope, I just like different glasses for different outfits. Also, my boyfriend wears some pairs, because they really are unisex. Most of my pairs of glasses were like 9 bucks plus about 7 for the lenses. If you measure your face and compare it patiently with the measurement charts, you really get a good grasp on how they'll look on you. Plus, if you don't like them on you, you have two weeks to ask your friends how they look and send them back.
All the glasses come with a microfiber lens cleaning pouch and a pretty high-quality cardboard case. The case is actually nicer than most of my old real glasses cases. This site ships fast, too. It's really great! They give you a little repair kit with each pair, too which comes in handy for everyone else glasses, I haven't had to use them on these glasses at all yet. I have ten pairs from this site, and I'm really happy with them. They're extremely high quality glasses, much better than the ones my insurance would pay for, and MUCH more stylish. Great color options, too!
I needed new glasses and sunglasses since my prescription changed. I need progressive lenses so glasses get very expensive for me. While looking into online companies I found EyeBuyDirect. I was amazed by the prices and the fact that I could get three pairs of glasses for less than what one pair would cost me at a brick and mortar store was what sold me. I have never had so much fun trying on glasses! The try on feature is great and fun. I hope when the glasses arrive they are everything I am hoping them to be.
Will continue to buy from EyeBuyDirect! Bought my last one's in January last year from you and loved them. The eye doctor's does not like it, but I will not pay the $600 they want for a pair of glasses. Will be back for my next pair. Quick, easy and quality product! Thanks!
I have always paid ridiculous amounts for my glasses and always waited years before getting new ones. This cite is incredible it has affordable prices incredible easy to follow instructions and it is incredible customer service!
Easy user interface to work with. Clean layout and easy to understand. Straightforward and detailed without getting confusing
I've bought glasses from EBD twice now and each time the experience was really enjoyable - the interface, the styles. But it was the customer service that made me trust them. I got a pair of glasses that didn't fit well and I couldn't get them adjusted at the store. It was way past the grace period, but they still replaced the glasses in a timely manner, with another pair that cost less and refunded the difference. This company is awesome! Clearly they are playing the long game and are here to stay.
I wouldn't have ordered online at all if it hadn't been for how easy it was to try on with EyeBuyDirect. Don't have my glasses yet, but I very much liked the shopping process.
I shall give a final review after I receive my glasses. I hope everything was ordered correctly and I'll have no issues. Love the first time discount!
Easy Process-1st time ordering glasses on line so we shall see. I am hopeful it will be an overall good experience
First glasses were too big, but they honored their return policy beautifully. Second time will hopefully be the one.
I've reviewed before but have a second chance to review. Order glasses in April, page $68 for frames and progressive lenses. Cute frames but extremely flimsy. I wore these glasses off and in alternating with another pair and three months later the frame itself broke. Called Eyebuydirect, was instructed to take a picture and email the picture to them and they would process a replacement pair. Did that, received adequate confirmation and about two weeks later I received my glasses. Ten days later, after wearing them occasionally, they broke in the same manner but on the other side of the glasses. At that point, with that poor flimsy cheap quality, I was done. Their customer service is very good but their products are of very poor quality. Maybe it was the frame, which was called Firefly, that was if questionable quality but I'm not going down that road again with them.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo