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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I bought two pairs two years or so ago, i deal with a lot of sawdust being a carpenter and all, these have held up as well as any other pair I've had
Easy to use website. Came highly recommended by my daughter who has ordered several times. Looking forward to receiving my order.
EyeBuyDirect.com was great. They answered my questions via online chat and I was able to place my order quickly. I'll definitely buy from them again!
I was recommended here for my first pair of glasses, and it didn't take terribly much effort to navigate after being familiar with some other online stores. After a few minutes of browsing, I bought a pair I liked with my prescription, for less than the cost of the cheapest of the frames at the Optometrist's place of business, never-mind the lenses. A useful and fairly intuitive business site ultimately.
Wow, I cannot say enough positive things about EyeBuyDirect! I have referred everyone I know about them and have purchased myself and my daughter several pairs from them. Excellent Co. With speedy responses.
Quickly found styles I liked using features on the website and had an easy time comparing them in my wishlist. When it was time to purchase I simply added in my lens info and that was it!
My go-to for buying my prescription eyeglasses for the last couple years. I'm pretty clumsy with my eyeglasses and I get bored quickly so it's awesome to quickly buy new ones so conveniently
Great choices, excellent prices, worth figuring out the confusing web site. Took me several attempts to finally be able to order the glasses. I ended up contacting, via chat line, twice, and sent an email before figuring it out. But in the end after sending in my prescription via email, it appeared on the lens selection of the site. Nowhere on the site (at least that I found)did it tell you to send your prescription to their email address for inclusion in the order. I found out via the chat line. It should have a step by step guide to ordering. I'm sure there are a lot of confused customers who didn't persevere and perhaps went to a different site to get their glasses.
Initially I ordered two different pairs of reading glasses. It was simple and easy and the price was amazing. I am very happy with them. Then I tried to order two more pairs with the same prescription, and it was harder than it should have been. I should be able to click on my previous order to order more. Instead on that screen my only choice was to return them. Also, somehow my prescription wasn't saved, even though I remember doing that step on the first order, and there wasn't an easy to add it other than retype it. There obviously should be a way to add it easily, since it is there in the order history. I also didn't see a place for quantity, so I had to place my order twice. When I did that, in the shopping cart it then showed a quantity of two, but why did I have to go through the extra steps?
So I love my glasses but I didn't love second-time ordering. I would give 5 stars but for that.
EyeBuyDirect is a great way to get stylish glasses at a discounted price. They have tones of up to date styles and options comparable to the top name brands but at a fraction of the cost! To give you a idea of how much you will save I bought four prescription frames 2 regular and 2 sunglasses for the same cost of one pair of prescription Ray Ban sunglasses.
The frames are nice. I like the digital protection option. Please improve search options aims the "try on" photo uploader.
Gret website and pictures, helpful and user friendly tools. Would like more brand names and thought reduced lenses (thinner) would not be so much pricier than regular.
At first, I was, like, no way. Then, I was blown away. Seeing myself in the glasses online, for the first time ever - EVER - took my breath away. I had to buy.
It's also mega cheap too.
I love this website it's so well done and easy to order a pair of eyes glasses at such great price. I love how you get the 14 day trial to see if you like them. Gratitudes
I have gotten a pair already and i have fallen in love with them! I will contiue to order my glasses from them!
I really enjoy using the website. It's easy to try and I'm happy with the results! My daughter recommended me. I only wish that the lenses were a bit less expensive.
I have ordered 3 pairs so far, i am totally satisfied with the price, quality and style. I guess, they should work on the quick delivery options.
It was pretty easy except for pupilary distance and very affordable. I would like for my previous prescription to be easier to access when I sign in and it would be nice if it had auto fill with my prescription. Over all it is just great!
I am a first time buyer with EyeBuyDirect. The prices are great! The website is user friendly. What more can you ask for?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members