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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I've been very happy and continue to be a happy customer. Fast shipping and great lenses!
Not my first order but every time I've been satisfied with previous experiences.
Jayvee helped me clear up an issue quickly. I have ordered lots of glasses from EyeBuyDirect and love them all.
The platform is very intuitive and easy to use, and then service in general is seamless - thanks!
Great variety of frames at affordable prices. There are always discounts to apply to your order to save even more money.
This is my 8th pair of glasses from EyeBuyDirect and 3rd prescription. Their selection is vastly superior to anyone else and the process (and discounts offered) are easy and substantial.
EFFICIENT PROCESS, PREDICTABLE RESULTS AND DELIVERY ASSURED.
Glasses made reading bleary. They quickly suggested returning the glasses and sending a new pair plus giving me an additional discount.
The buying process of the glasses alright but the lens scratch quality could be improved
I receive glasses within a week or so, and the glasses fit great. I have always had complaints.
Quick and easy since i broke my glasses yesterday. So far good.
Never any delays and I love the super convenient 2 day shipping. They really mean 2 days!
Easy, cheap, tons of options and very fashionable. I got the glasses in a timely manner, and they are great quality too! I've recommended this site to many people since then!
I've purchased many pairs of glasses over the years from eyebuydirect, and each experience was fantastic! They consistently have great quality products with excellent designs for an affordable price. Can't be beaten!
Had an issue, I called and they helped me get this issue fixed.
Usually have a great selection of frames, good prices on lenses, free shipping
I've previously ordered 3 pairs of glasses, and I've been extremely pleased with the glass's vision and the service. I've recommended "eyebuydirect to several friends. Today I've ordered my 4th pair.
Customer service was great in helping me return / exchange product
Please don't jump to the most expensive items when it's time to choose if you'd like add ons. It's pretty deceiving and make you think that not choosing special lenses is not an option.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members