Overview
Extreme Terrain has a rating of 4.3 stars from 10,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
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The salesman was very helpful and answered all my questions, even to clarify, he asked another person. Very good experience. Thank you
Products are always in as described condition. I had an issue with payment not going through and contacted customer service. They noticed that it was applying my discount to and fixed the issue. Would give 10 stars if I could
I'm disappointed because I was supposed to receive my item 3/11 and its 3/12 and still have no received it
Everything went smooth with Rob H. I screwed up and forgot to use my 10% discount on my order. Bummer!
Had to move mounting holes a little but the whole thing took a hour. Pretty straight up and easy process
As soon as I placed my order i was bombarded with emails for giving a review even before i received a receipt. And every day till the order showed up.
So far so good. Can't really rate my experience because I haven't received the order yet. If it comes as expected and on time, should be all good.
Hi Scott!
I'm glad to hear everything has been good so far! I reviewed your account and it looks like the headlights are out for delivery by the end of day. If you have any issues please feel free to reach out and I'd be happy to help.
Thanks,
Desiree
Was very surprised how fast the product made it to my house. I haven't installed it yet though, so that will be my next review for you all.
The Is quite lengthy and Difficult. You have to fish the wire from the top of the dash down in the middle of a cluster of mess that is nearly impossible, and in my case was not successful. Will be requesting another part to try it again, but not looking forward to it whatsoever.
Hello James,
I apologize that the connector broke when you were installing it. I do see that you have already started the return process and we are waiting on photos to be uploaded of the product and then we will issue your return label. Your replacement piece will be released once fed ex scans your return. Due to this inconvenience I have issued you a voucher to use on your next purchase online or over the phone. If there is anything else that we can assist you with please feel free to reach out to us.
Thank you,
Allison
Happy with the quality of the bed sliders. I personally like the Mopar ones better because they are OEM, but these are just as sturdy and at a better price.
I ordered 3 seat belt oval mounts. They shipped out 1, and estimate the other 2 in a week… They're small, put all three in the envelope.
Hey Gary,
I apologize for the delayed shipping with the Mounting Oval it actually looks like we had 1 available in our warehouse to ship to you and the other 2 are coming directly from our manufactuer to you. That is the reason for the different delivery times apologize again and if there is anything else we can assist you with please feel free to reach out to us.
Thank you,
Allison
This is the 2nd set of wheels/tires we have purchased from extreme terrain. Nothing but a pleasure to do business with. Love you guys. Keep up the great work. Thank you
My customer service rep was great! He answered all of my questions and helped me choose the perfect combination
Very professional, very knowledgeable. Didn't get any of the and um🤷🏻 nonsense that are on other automotive parts websites.
Sam was well informed, with pertinent questions, and led me in the right direction taking my questions into account.
Ordered a skid plate for our 2023 bronco right before the holidays. The price was much more affordable than anywhere else so I expected to recieve a cheap flimsy possibly plastic skid plate. Wrong! This thing is solid and was a direct with with our modular bumper. Did I mention I ordered it sunday and got it by Wednesday the same week. Heck amazon isn't even shipping that fast half the time! Thank you so much for a seamless and speedy transaction! We will definitely do business again!
I ordered a new radiator to replace the one on my JK. The website was easy to navigate and I found the part I needed in less than a minute. I was able to verify figment and even watch an installation video. The part arrived on the day it was supposed to be here and it was a perfect match.
Over all 5 stars for the site and all the great things to pick from the rock rails on the other hand I only give 4 stars they do not fit correctly and seem to be bent and rub the underside of the cab taking paint off do not recommend them if you love your paint
I bought a couple of things 10 days ago. I've received 24 emails about sales since. This is beyond spam now. I don't want to buy anything from here again.
Hello Jason,
I'm sorry you got so many emails! I tried to call but wasn't able reach your or leave a voicemail. If you would like- we can remove you from our email marketing list. I know during this time of year the emails are a bit much, so I understand if you want to unsubscribe.
If you would like to unsubscribe- there's 2 options: at the bottom of any marketing email there will be a link to unsubscribe. Or feel free to contact either our customer service dept. and we can process that request.
I apologize for any inconvenience this may have caused you, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext. 1320.
Thanks,
Desiree
I have 2 Jeeps and could only add one. I spoke to a representative and he couldn't figure it out either. Also, I'm not sure why it took so long for FedEx to pick up the parts so they could be shipped out causing a delay in delivery.
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- Malvern, PA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Armando,
I located your order for the Winch front bumper and see you received this on 3/13 this shipped from our PA warehouse and you chose standard shipping which aligns with the travel time correctly. I apologize for any confusion or misrepresentation on the website around the delivery timeframe. If you need any further assistance please feel free to reach out to us.
Thank you,
Allison