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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Have ordered the fender haven't received. I have been trying since nov
I have placed order for 4 test units & 4 wheels that have long been debited to my charge care without any exclamation as to why they have not shipped!
I placed my order easily online. Received my order timely and when calling to talk with a representative, they were fast and friendly. Thank you Extreme Terrain.
Ordered the bar and it came as expected and as described. No issues and no complaints.
The parts they sent did not fit my vehicle, even though the description said they would. Starting a return seems to be impossible. I'll never buy anything from them again.
Hello Latham,
I just sent you a follow up email regarding your review above at your earliest convenience please feel free to respond and I'd be happy to look into this further for you.
Thank you,
Allison
No problems at all fits and works perfectly even came with brake in instructions
Extreme Terrian has to be one of the best places on the web to buy jeep parts and to get information.
Excellent website to shop for jeep parts
I found the Extreme Terrain website, easy to navigate. They have great prices, and the customer build pics really help, as far as what to pick up for a specific truck.
Awesome bumper! Installed very easily and love the way it looks! Now need to decide what winch to slam in it b
My order came as instructed and I'm happy with my overall experience. Thanks guys!
Put you make and model, and now for the fun part so many different items to choose from, and that is what took me the longest to do and the 10% off was a blessings will continue to used them.
Found the product I was looking for quickly and easily. Product was in stock and shipped immediately.
Arrived as described and on time will order from again for other items
I ordered floor mats for my Sahara 4xe. The shipping was fast. They are exactly what I wanted. I will order again from this company.
Very pleased with my new bumper that I purchased. Would definitely purchase from your company again. Thanks so much.
Exactly as described and shipping was super fast lights look amazing!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Larry,
I am sorry I missed you I just left you a voicemail going into further detail regarding your review. Please keep an eye on your email as I stated for an estimated ship date or tracking information. We apologize for the delay with your wheels and if there is anything else we can assist with please do not hesitate to reach out to us.
Thank you,
Allison