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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Fast delivery. I put on the new taillights right away. I did watch the video prior to installing. Had a little difficulty getting the wires unhooked from the original but after that it was pretty easy. They look really good to. It does give your old Jeep a nice upgrade! Photos provided are no light, standing light, and left turn (caught it while it was "flashing")
I was having trouble finding the right parts for my Jeep. The Extreme Terrain website is streamlined to provide the requested selection of parts and in-depth information. The site is easily navigable making the purchase of the correct products easy and expedient.
I have been buying a lot of Jeep parts for the last year from E. T. Have had a few minor problems i. E. factory defect in a part, lost in shipping, wrong part in the right box, But, every time I had an issue Extreme Terrain made good on the problem and treated me with total professionalism. Every person I have ever spoken to there has been super polite and resolved my concern immediately. I am going to stay with Extreme Terrain for all of my future purchases.
My experience has been great with you guy's every thing that I have bought so far has been top notch I've spent a little over 3,000.00 so far and I'll be spending around the same amount
Experience was simple. I've been a window shopper for a long time, just browsing at everything I'd like to have but finally took a leap. Process was simple and even when I had a struggle, a rep promptly got with me to help. As of now it's been a 10 of 10 experience.
Got a ten dollars coupon and then when ordered the product that I wanted there was a notification that this coupon did not apply to this particular item. Go Figure
3rd time I have ordered a product and was forwarded to a tech who didn't not only know what was the right part but didn't even know what a load resistor for a LED light was. Your catalog stated LED load resistors to be ordered separately but the part could not be found by your tech support. At least the 4th time I have had a problem with an order. Thinking not worth the aggravation of ordering from you again...
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext. 257
Good experience, just different Ship dates. Tried to use a coupon code but it was already expired.!
Be VERY wary of their advertising that states your order will be shipped next day FedEX if ordered within a certain timeframe. As a new customer, having placed 3 orders within a week, my recent order which had to be delivered next day was shown as standard shipping on the email confirmation AFTER the purchase was made. They have competition and I think they had me as a customer for just my previous purchases. They MUST correct their website and how they display shipping. False advertising!
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext. 257
I will not be ordering from here again, you guys claim something will fit my vehicle and then I get it and it does not fit now I have the hassle of returning it to get my money back. Not happy at all
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Customer service promptly answer the phone and was able to take care of the questions I had for them. I haven't gotten the product yet but I'm sure I will be happy with it. Very fast shipping as well. It is scheduled to arrive two days earlier than initially estimated. So far so good
Easy sight to navigate. Happy to see parts in stock. Always enjoy free shipping.
The time-to-ship has been fantastic! While other sites seem to take forever, and we wonder if they have either forgotten about our order, or they don't really have it "In Stock Now", these guys jump on it immediately and ship it out, and their follow up has been incredible! Thank you!
I ordered quickly online. Tracked the shipment on time. Unpacked and installed everything. Fit perfectly and looks great.
Great selection of parts and accessories just placed my order and already shipped I can't wait to put everything on.
Took forever to ship. Was scheduled for Sunday (finally). Then delayed to Monday. Now delayed to Tuesday. Waiting for the next delay…
I will purchase from Quadratec from now on.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext. 257
Ordered front and rear flaps got info on front flaps being shipped recieved them quickly. Never heard of anything on the rear flaps have not received them or any other info on them
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext. 257