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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Both products I ordered are high quality and were shipped quickly
Got the products incredibly fast and when they said it would be delivered. Couldn't be happier
My experience with Extreme Terrain has been none other than absolute satisfactory!
I've purchased both a front and rear steel bumper for my Wrangler 4 door, and I'll be certain to purchase numerous other quality built items from Extreme Terrain in the near future!
Their professionalism and knowledge of the many products they offer the Jeep and off-road enthusiasts is topnotch!
Jonathan M.
Bought and got the order within 24 hours solid product too
Appears to be a good quality product. Simple to install. And obvious to see that it doesn't prove drive shaft angle.
I have placed a few orders with Extreme Terrain and delivery has been prompt and accurate.
Easy to order. Came fast. Easily installed. Looks great!
As easy as advertised. Totally bulletproof. The only thing now is I want to do a 3" lift to balance it out.
Product was as described easy install, very throaty sound, I would recommend.
I almost always find what I'm looking for, or a better option than what I originally had in mind in extremeterrain.com
We buy nearly all our Jeep accessories from Extreme Terrain. They have experts on standby when we have questions. They give great advice, the products perform as advertised, and deliveries arrive quickly. We have purchased everything from small items like grab bars to large items like soft top and wheels.
I used the YouTube video to put it together because I'm a visual person. Everything went well except the last four screws I find to be too short. Not sure if it me or what but they fall right out. But I love my sun top.
Fast and easy going through the steps to purchase what I was looking for
Website is easy to use the parts were correct and shipping was exceptionally quick
The shopping cart did not work with Safari on the Mac. I had to switch browsers in order to place my order.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257