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Extreme TerrainReviews 12,638

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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District of Columbia
1 review
0 helpful votes
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Easy ordering
April 22, 2022

Very easy to order have been wanting these for awhile. I hope I like them which I'm sure I will this product has very good reviews.

Date of experience: April 22, 2022
Minnesota
1 review
0 helpful votes
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Door Sill Guards
April 22, 2022

Order Rugged Ridge Door Sill Guards 4-20. They shipped 4-20 and just received them today4-22. Very pleased.

Date of experience: April 22, 2022
Pennsylvania
1 review
0 helpful votes
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Assembly
April 22, 2022

The screws need a better description but over all assembly was good

Date of experience: April 22, 2022
Colorado
1 review
0 helpful votes
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Great way to shop and prices. The package arrived earlier than expected.

Date of experience: April 22, 2022
District of Columbia
1 review
4 helpful votes
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I purchased a set of Axial LED headlights from ExtremeTerrain three and a half months ago and the bolts on the headlight units already rusted and fell out. Barely drove the Jeep during this time. Contacted ExtremeTerrain and they said sorry you should've purchased the extended warranty. They also could not find the contact info for this manufacturer. They also suggested looking for bolts at HomeDepot :/ ExtremeTerrain does not stand behind the products they sell. They issued me $15 in store credits that expire in a month. Mind you, I just dropped $1400 with them on new tires and wheels. They don't care. Buyer beware.

Date of experience: April 21, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Iowa
1 review
0 helpful votes
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Running boards
April 21, 2022

Very pleased with the the service. I ordered the running boards yesterday and they were setting on my front porch this afternoon. Went out to the garage and put them on my Jeep. Very easy to do.

Date of experience: April 21, 2022
Pennsylvania
1 review
0 helpful votes
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Still waiting
May 21, 2022

Still waiting for my order said yea t would be Wednesday but no order or update

Date of experience: April 21, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

North Carolina
2 reviews
0 helpful votes
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New 2022 Gladiator bed cover!
April 21, 2022

Extreme Terrain has a very good selection of Bed covers for Jeeps. I like the one I put on my Jeep Gladiator, looks and fits perfectly.

Date of experience: April 21, 2022
Illinois
1 review
1 helpful vote
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Great Experience
April 20, 2022

I've always had great service with all of my purchases from Extreme Terrain. That's why I continue to turn to them for my Jeep Wrangler upgrades. Having bought tires, rims, headlights, and many other items from them, I've never had a delay or issue of any kind. In fact they have always been very helpful with all of my questions and have kept my best interest in mind when steering me towards the best products for my needs!

Date of experience: April 20, 2022
Michigan
1 review
0 helpful votes
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Great site!
April 20, 2022

Ordered steps and they were so fast to fill the order!

Date of experience: April 20, 2022
Montana
1 review
0 helpful votes
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Cold Air intake
April 20, 2022

My experience with Extreme Terrain has always been good. Fast delivery easy ordering.

Date of experience: April 20, 2022
Pennsylvania
1 review
0 helpful votes
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Dana 44 parts
April 19, 2022

Ryan was very helpful. He answered al my questions and made sure I get the parts I needed to repair my wrangler.

Date of experience: April 19, 2022
District of Columbia
1 review
0 helpful votes
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Pro Comp Headlights
April 18, 2022

Purchased these for my 2011 Jeep Wrangler. Extreme Terrain was easy to deal with and I received them earlier than originally promised. Installation was a breeze, only took about an hour. They look great and are whole new world when driving at night.

Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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Jeep parts
April 18, 2022

Fast shipping with no problems or damage to the items.

Date of experience: April 18, 2022
Minnesota
1 review
0 helpful votes
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SOOO Fast!
April 18, 2022

I put in my order, and it was sent out in just hours Great job follow up on e-mail was fast.

Date of experience: April 18, 2022
Michigan
1 review
0 helpful votes
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I bought some seats for my jeep
May 18, 2022

Giving 1star because that as low as it goes not happy at all with my purchase I completed my order said it was being ship waited for it to come in the mail never showed up but they charged my card had to call and flip out on the phone before I got a refund I will never order from this place again feel safer buying from a meth head on Craigslist do not buy from here not recommend if you want what you pay for this place is a $#*!ing joke go to lane automotive ask for Dan the jeep man way better service and products they were going to give me a discount if I left a good review seems to me they must buy all them 4 stars

Date of experience: April 18, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Kentucky
1 review
0 helpful votes
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Excellent, as always!
April 18, 2022

Everything I purchase from Extreme Terrain, I always have a great experience. I have recently purchased seat covers for my 2017 Jeep Wrangler JK. They came very quickly and surpassed my expectations in quality. I look forward to putting them on my seats!

In the past, I ordered a Tuffy Security Box for the cargo area so when I have my soft top off, I can rest assured everything in my box is fully secured. I really like my box! It is made of solid steel and very heavy-duty! Again, same exceptional service with Extreme Terrain.

Thank you!

Date of experience: April 18, 2022
New Hampshire
1 review
0 helpful votes
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New Polished Wheels
April 18, 2022

Very Simple to order, I ordered one wheel to make sure I like them knowing I could return it. But once I saw it, I liked it and ordered 4 more. Will be here this week... All Perfect and easy.

Date of experience: April 18, 2022
New York
1 review
0 helpful votes
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Recent purchase
April 17, 2022

Overall great experience everything was simple and reviews and customer pictures are all really helpful

Date of experience: April 17, 2022
Massachusetts
1 review
0 helpful votes
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Easy shopping
April 17, 2022

Quick to see all of the different options, see customer pics and easy ordering.

Date of experience: April 17, 2022