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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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This was a simple install. Everything was simple. Directions were self explanatory.
Shipped quickly and item as described. Will use this site again!
Just remove existing bolts and everything bolted up great Great product and looks amazing
Outstanding with quick shipping and delivery. Website was easy to navigate with product facts and figment.
Always glad to find what I need at Extreme Terrain. They always provide quality merchandise, pricing is always competitive and customer service is always on the ball!
My products, stubby antenna and flag decals, were easy to find and came very quickly. Installation instructions that came were easy to follow
Love it. Quick and easy. Very easy to order products and fast delivery
Ordered a Jeep gas cap from Mopar and the order was canceled. Looked it up on your site and it also said back ordered but had a box if you wanted notice when it became available. Two days after checking that box you e mailed it was in stock and about 20 bucks less than mopar. Enjoyed the quick response and the cap looks perfect.
Thanks
Like second hand part. You guys need to wrap with Bubble plastic because I received those parts scratch paint very damage
Besttop soft top arrive with in a few days, no problem with packaging and video was extremely helpful with installation.
Excellent the cover fits my standard stock tire perfectly
The products I have ordered have been of good quality and have arrived on time.
I was looking for one specific part. Amazon was just a little cheaper but I rolled the dice and tried extreme terrain.
Thank you for taking the time to speak with me today regarding this matter.
Please feel free to reach back out to me if you have any other concerns!
Thanks again!
Amy
The products were great, the install was terrible.
Screws were not in bumper like the video suggested.
The order was easy to complete. E-mails were sent promptly, and I received the products timely.
Not sure I like the fitment. Looks scrunched toward the back up camera. Wife likes it. So we all know, Say it together... Happy Wife Happy Life...
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
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