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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Love weathertech products! Simply the best in the business! Great experience and great price through Extreme Terrain!
Took 3x the amount of time to install because the rivets were too small for the stock holes, and 8mm bolt would not reinstall because it is too short
Not bad but had to order mounting bolt without any direction as needed
A representative called and asked to be of help due to my previous survey answers. Answers that were there because I hadn't received my order. They launched an investigation and sent out replacements for my items.
This took 12 days.
Thank you for taking the time to speak with me today regarding this matter.
Please feel free to reach back out to me if you have any other concerns!
Thanks again!
Amy
The radiator will eventually fit. Although it will require some "jerry rigging."
The product was delivered fast and worked well. I will purchase products from them in the future.
Received order within days…haven't had time to make sure it is exactly what I need but should be.
It was super simple and fast to order the tires. Free shipping is always a bonus. I make my payment system affirm and the monthly payment plan is super affordable and convenient.
Brackets lined up OK. Had to bend a few. To make work. Surprised how easy they bent. Bolts that screw on the jeep are cheap. I snapped one and tore the head off. Will have to tap that out now... will get better stronger bokts when I get the replacement
Although website said it was compatible there was no clear way on how to install it. Directions provided really apply to the next Gen Wrangler.
Overall, as expected. Do not wish to enter more than 50 characters
Thank you very much
Good quality product. But forget the instructions on installing, will be going to a body shop tomorrow.
After shopping online for the product, I placed the order with Extreme Terrain. The product arrived two days early.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
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