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Extreme TerrainReviews 12,645

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 5 days

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49,638 reviews

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Missouri
1 review
0 helpful votes
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Weathertech Bug Deflector
May 9, 2022

Love weathertech products! Simply the best in the business! Great experience and great price through Extreme Terrain!

Date of experience: May 9, 2022
Texas
1 review
0 helpful votes
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Took 3x the amount of time to install because the rivets were too small for the stock holes, and 8mm bolt would not reinstall because it is too short

Date of experience: May 9, 2022
North Carolina
1 review
0 helpful votes
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Fast
May 9, 2022

I received my order very fast and the shipping was free.

Date of experience: May 9, 2022
Wyoming
1 review
0 helpful votes
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Mounting hardware needed
June 8, 2022

Not bad but had to order mounting bolt without any direction as needed

Date of experience: May 9, 2022
Support R. Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

New Jersey
1 review
0 helpful votes
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Didn't Receive
June 8, 2022

A representative called and asked to be of help due to my previous survey answers. Answers that were there because I hadn't received my order. They launched an investigation and sent out replacements for my items.
This took 12 days.

Date of experience: May 9, 2022
Support R. Extreme Terrain Rep
over a year old

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy

Mississippi
1 review
0 helpful votes
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2.5l ya radiator
May 9, 2022

The radiator will eventually fit. Although it will require some "jerry rigging."

Date of experience: May 9, 2022
Virginia
1 review
0 helpful votes
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Prompt delivery
May 9, 2022

The product was delivered fast and worked well. I will purchase products from them in the future.

Date of experience: May 9, 2022
Ohio
1 review
0 helpful votes
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Quick delivery
May 9, 2022

Received order within days…haven't had time to make sure it is exactly what I need but should be.

Date of experience: May 9, 2022
Oregon
1 review
0 helpful votes
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Quality
May 9, 2022

Easy install fast delivery great quality product..

Date of experience: May 9, 2022
South Carolina
1 review
0 helpful votes
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Pleased
May 9, 2022

Unlike some companies you can actually get somebody on the phone when you have a question.

Date of experience: May 9, 2022
Illinois
2 reviews
0 helpful votes
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Bad $#*! tires
May 9, 2022

It was super simple and fast to order the tires. Free shipping is always a bonus. I make my payment system affirm and the monthly payment plan is super affordable and convenient.

Date of experience: May 9, 2022
Colorado
1 review
0 helpful votes
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OK stuff but not oem
May 8, 2022

Brackets lined up OK. Had to bend a few. To make work. Surprised how easy they bent. Bolts that screw on the jeep are cheap. I snapped one and tore the head off. Will have to tap that out now... will get better stronger bokts when I get the replacement

Date of experience: May 8, 2022
Texas
1 review
0 helpful votes
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Fun
May 8, 2022

The exhaust is loud especially when you give it some gas but certainly still worth it

Date of experience: May 8, 2022
Virginia
1 review
0 helpful votes
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Mesh Grill inser
May 8, 2022
Updated review

Although website said it was compatible there was no clear way on how to install it. Directions provided really apply to the next Gen Wrangler.

Date of experience: May 8, 2022

Excellent website
May 1, 2022
Previous review

Excellent website.

Date of experience: May 1, 2022
Massachusetts
1 review
0 helpful votes
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Overall, as expected. Do not wish to enter more than 50 characters
Thank you very much

Date of experience: May 8, 2022
Canada
1 review
0 helpful votes
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Amazing!
May 8, 2022

Always an amazing experience with Extreme Terrain! Fast, efficient and very knowledgeable staff. Amazing product! Thank you!

Date of experience: May 8, 2022
New Jersey
1 review
0 helpful votes
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Redrock bedside rock rails
May 8, 2022

Good quality product. But forget the instructions on installing, will be going to a body shop tomorrow.

Date of experience: May 8, 2022
New Jersey
1 review
0 helpful votes
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Barricade roof rack
May 8, 2022

After shopping online for the product, I placed the order with Extreme Terrain. The product arrived two days early.

Date of experience: May 8, 2022
New York
2 reviews
0 helpful votes
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Hitch
May 7, 2022

Wonderful…………………………………………………………………………………………………………,

Date of experience: May 7, 2022
Minnesota
1 review
0 helpful votes
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Step rails
May 7, 2022

Easy order, Fast delivery, good packing and easy to install

Date of experience: May 7, 2022