On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Happy with my new gear and will be ordering more in the future. Fast shipping, great prices.
Very pleased with the rapid shipment the quality of the part and the ease of installation with the help of your video instructional... thanks likit!
I am unhappy that this item showed in stock and I didn't see "Special Order Ships in 6-8 weeks". I would have chosen something you actually had in stock instead.
Needed a Jeep part, ordered & received quickly. Easy to place order
It was good mods to the jeep and excited to add more
Great product fix great Its a $#*! to get the old one out Do your self a favor and save 2 hrs destroy the original glove box so you can get to the four screws you need to.
Haven't installed it yet, but package was undamaged and all parts present
Order was received quickly. Hope the soft top fits. Have not installed it yet.
Good prices and lots of products to choose from. Tracking my shipment was kind of a hassle but overall not bad.
Always so easy to find the right accessories for my Jeep!
So far so good! Looking forward to adding more things to my Jeep!
You sent me two for the drivers side none for the passenger side. Could you send me the one you forgot?
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Fast delivery. What I ordered. What I needed. Easy to find on Website.
I ordered the red rock oem style side steps for Jk. One step was broken due to shipping. No fault of Extreme Terrain. Ordered new set and those arrived no issues.
I received my order very quickly. My son's birthday is June 19th so I hope I ordered the correct items and we don't have any surprises.
Y'all always been good, thanks I'll order more when get rid of JOE BIDEN but for now I think I'm done ordering stuff, I'm not helping his economy! FJB!
I had an easy and quick experience. My product arrive on time and was exactly as pictured and described.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257