business logo of Extreme Terrain

Extreme TerrainReviews 12,647

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey star
grey star
grey star
grey star
grey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
286
This company responds to reviews on average within 5 days

Instant Feedback

49,641 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow JENN Z.
Unfollow JENN Z.
Share Review
Report Review

Happy with my new gear and will be ordering more in the future. Fast shipping, great prices.

Date of experience: May 14, 2022
California
1 review
0 helpful votes
Follow Jill F.
Unfollow Jill F.
Share Review
Report Review

Happy
May 14, 2022

Love my grill covers. Fast delivery. Great variety of products.

Date of experience: May 14, 2022
Michigan
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

Very pleased with the rapid shipment the quality of the part and the ease of installation with the help of your video instructional... thanks likit!

Date of experience: May 13, 2022
Iowa
1 review
0 helpful votes
Follow Joe U.
Unfollow Joe U.
Share Review
Report Review

I am unhappy that this item showed in stock and I didn't see "Special Order Ships in 6-8 weeks". I would have chosen something you actually had in stock instead.

Date of experience: May 13, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Georgia
1 review
0 helpful votes
Follow Robert N.
Unfollow Robert N.
Share Review
Report Review

Great Service
May 13, 2022

Needed a Jeep part, ordered & received quickly. Easy to place order

Date of experience: May 13, 2022
Tennessee
1 review
0 helpful votes
Follow Christa B.
Unfollow Christa B.
Share Review
Report Review

Extreme
May 13, 2022

It was good mods to the jeep and excited to add more

Date of experience: May 13, 2022
Arizona
2 reviews
0 helpful votes
Follow Jim U.
Unfollow Jim U.
Share Review
Report Review

Fit perfect in my 94 YJ
May 13, 2022

Great product fix great Its a $#*! to get the old one out Do your self a favor and save 2 hrs destroy the original glove box so you can get to the four screws you need to.

Date of experience: May 13, 2022
Oregon
1 review
0 helpful votes
Follow Jacqueline F.
Unfollow Jacqueline F.
Share Review
Report Review

The delivery was fast and the quality's excellent. Smooth transaction.

Date of experience: May 13, 2022
Pennsylvania
1 review
0 helpful votes
Follow Shawn Q.
Unfollow Shawn Q.
Share Review
Report Review

Rough Country Bull Bar
May 12, 2022

Haven't installed it yet, but package was undamaged and all parts present

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
Follow Renee J.
Unfollow Renee J.
Share Review
Report Review

Quick service
May 12, 2022

Order was received quickly. Hope the soft top fits. Have not installed it yet.

Date of experience: May 12, 2022
Texas
1 review
0 helpful votes
Follow ROBERT Z.
Unfollow ROBERT Z.
Share Review
Report Review

XT purchase
May 12, 2022

Good prices and lots of products to choose from. Tracking my shipment was kind of a hassle but overall not bad.

Date of experience: May 12, 2022
Wisconsin
1 review
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Share Review
Report Review

Always so easy to find the right accessories for my Jeep!

Date of experience: May 12, 2022

So far so good!
April 23, 2022
Previous review

So far so good! Looking forward to adding more things to my Jeep!

Date of experience: April 23, 2022
California
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

Scratched tips
May 12, 2022

The black exhaust tips were scratched up the packaging was insufficient

Date of experience: May 12, 2022
California
2 reviews
0 helpful votes
Follow Richard T.
Unfollow Richard T.
Share Review
Report Review

You sent me two for the drivers side none for the passenger side. Could you send me the one you forgot?

Date of experience: May 12, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Georgia
1 review
0 helpful votes
Follow George G.
Unfollow George G.
Share Review
Report Review

Freedon top Bags
May 12, 2022

Fast delivery. What I ordered. What I needed. Easy to find on Website.

Date of experience: May 12, 2022
Massachusetts
1 review
0 helpful votes
Follow Matt N.
Unfollow Matt N.
Share Review
Report Review

Red rock side steps
May 12, 2022

I ordered the red rock oem style side steps for Jk. One step was broken due to shipping. No fault of Extreme Terrain. Ordered new set and those arrived no issues.

Date of experience: May 12, 2022
Illinois
2 reviews
0 helpful votes
Follow Mark Z.
Unfollow Mark Z.
Share Review
Report Review

Smooth and quick
May 11, 2022

Easy to find what I needed for my truck. Ordered and delivered quickly.

Date of experience: May 11, 2022
Missouri
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Order is a gift
May 11, 2022

I received my order very quickly. My son's birthday is June 19th so I hope I ordered the correct items and we don't have any surprises.

Date of experience: May 11, 2022
Ohio
3 reviews
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Thanks
May 11, 2022

Y'all always been good, thanks I'll order more when get rid of JOE BIDEN but for now I think I'm done ordering stuff, I'm not helping his economy! FJB!

Date of experience: May 11, 2022
Texas
1 review
0 helpful votes
Follow Karah E.
Unfollow Karah E.
Share Review
Report Review

Quick and easy
May 11, 2022

I had an easy and quick experience. My product arrive on time and was exactly as pictured and described.

Date of experience: May 11, 2022