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Extreme TerrainReviews 11,378

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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Illinois
1 review
0 helpful votes
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Top Hoist
July 10, 2022

This hoist worked great. It took a while to put together, but it wasn't too difficult. The directions weren't very clear, so we used a you tube video.

Date of experience: July 10, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for speaking with me!

If you need anything else, please feel free to reach out.

Amy
Ext 257

Maryland
1 review
0 helpful votes
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.
July 10, 2022

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Date of experience: July 10, 2022
Florida
1 review
0 helpful votes
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Quickly shipped
July 10, 2022

Order arrived very quickly. Product seems to be good.

Date of experience: July 10, 2022
Washington
1 review
0 helpful votes
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Satisfied
July 9, 2022

Overall great product just as is on the pictures. Sturdy and great quality.

Date of experience: July 9, 2022
Arkansas
1 review
0 helpful votes
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Grab handles
July 9, 2022

They were exactly what I seen online. Quick delivery, and quality product. Thanks!

Date of experience: July 9, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Pennsylvania
3 reviews
0 helpful votes
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Your company offers the product I want for much less than other sites. Also free shipping always gets my attention!

Date of experience: July 9, 2022
New York
2 reviews
0 helpful votes
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Received before expected
July 9, 2022

Initially shipment was going to take two weeks. Extreme terrain was able to get it delivered in 3! Appreciate the effort from their team

Date of experience: July 9, 2022
Florida
1 review
0 helpful votes
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Satisfied…
July 9, 2022

Most of my order was received very quick. I new the rims I ordered weren't in stock so no biggie.

Date of experience: July 9, 2022
Ohio
1 review
0 helpful votes
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Fast and easy. I'll be back
July 9, 2022

Needed mirrors and hangers. Loved the pictures from last customers. Super helpful

Date of experience: July 9, 2022
Illinois
1 review
0 helpful votes
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Nice upgrade
July 9, 2022

Pretty easy install and sound much better than factory standard speakers

Date of experience: July 9, 2022
Pennsylvania
1 review
0 helpful votes
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Disappointed
August 8, 2022

I was very excited about ordering my Redrock 4x4 Gladiator Grille for my 10 Wrangler. The catalog had it priced at $94.99. Upon ordering on line the price was at $144. I still ordered the grille but was confused and upset about the sudden price change

Date of experience: July 9, 2022
Support R. — Extreme Terrain Rep
over a year old

I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your review.
I hope to hear from you soon!

Amy
Ext 257

Illinois
1 review
0 helpful votes
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Fast and easy
July 9, 2022

Fast and easy ordering. Package delivered super fast!

Date of experience: July 9, 2022
Pennsylvania
1 review
0 helpful votes
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Great website
July 9, 2022

Website worked smoothly! I received the part within a few days, and the part fit!

Date of experience: July 9, 2022
Utah
1 review
0 helpful votes
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Great product
July 8, 2022

Easy to find what I was looking for, simple checkout, and free shipping.

Date of experience: July 8, 2022
Illinois
1 review
0 helpful votes
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Wheels and Tires
July 8, 2022

Fast, quick delivery, difficulties getting the correct amount of products in my cart

Date of experience: July 8, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Missouri
1 review
0 helpful votes
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Wrong part.
August 7, 2022

Ordered front and rear mud-flaps and I received 2 sets of fronts.

Date of experience: July 8, 2022
Support R. — Extreme Terrain Rep
over a year old

I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your review.
I hope to hear from you soon!

Amy
Ext 257

Minnesota
2 reviews
0 helpful votes
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Chat is a real person
July 8, 2022

The questions were answered and I was provided a welcome dollar amount off my first purchase. The items arrived but I haven't had a chance to unpack the hoist yet. Will be doing that this weekend.

Date of experience: July 8, 2022
California
1 review
0 helpful votes
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Jeep accessories
July 8, 2022

Everything arrived in a timely manner. Very happy with the quality of the products I ordered

Date of experience: July 8, 2022
South Carolina
1 review
0 helpful votes
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Easy and quick, only one issue
July 8, 2022

The process of super easy and the delivery was super quick. The one problem that we ran into was they left the boxes on the driveway in front of the garage and it rained that day, soaking the cardboard boxes causing these very heavy bumpers to tear through.

Date of experience: July 8, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Connecticut
2 reviews
0 helpful votes
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My Redrock exhaust system
July 8, 2022

Sounds and looks good, easy install. Would have given 5 stars except decal was missing, shipping was fast too,

Date of experience: July 8, 2022