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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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This hoist worked great. It took a while to put together, but it wasn't too difficult. The directions weren't very clear, so we used a you tube video.
They were exactly what I seen online. Quick delivery, and quality product. Thanks!
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Amy
Ext 257
Your company offers the product I want for much less than other sites. Also free shipping always gets my attention!
Initially shipment was going to take two weeks. Extreme terrain was able to get it delivered in 3! Appreciate the effort from their team
Most of my order was received very quick. I new the rims I ordered weren't in stock so no biggie.
Needed mirrors and hangers. Loved the pictures from last customers. Super helpful
Pretty easy install and sound much better than factory standard speakers
I was very excited about ordering my Redrock 4x4 Gladiator Grille for my 10 Wrangler. The catalog had it priced at $94.99. Upon ordering on line the price was at $144. I still ordered the grille but was confused and upset about the sudden price change
I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your review.
I hope to hear from you soon!
Amy
Ext 257
Fast and easy ordering. Package delivered super fast!
Website worked smoothly! I received the part within a few days, and the part fit!
Fast, quick delivery, difficulties getting the correct amount of products in my cart
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Ordered front and rear mud-flaps and I received 2 sets of fronts.
I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your review.
I hope to hear from you soon!
Amy
Ext 257
The questions were answered and I was provided a welcome dollar amount off my first purchase. The items arrived but I haven't had a chance to unpack the hoist yet. Will be doing that this weekend.
Everything arrived in a timely manner. Very happy with the quality of the products I ordered
The process of super easy and the delivery was super quick. The one problem that we ran into was they left the boxes on the driveway in front of the garage and it rained that day, soaking the cardboard boxes causing these very heavy bumpers to tear through.
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Sounds and looks good, easy install. Would have given 5 stars except decal was missing, shipping was fast too,
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
Thank you for speaking with me!
If you need anything else, please feel free to reach out.
Amy
Ext 257