business logo of Extreme Terrain

Extreme TerrainReviews 11,364

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey star
grey star
grey star
grey star
grey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
271
This company responds to reviews on average within 3 days

Instant Feedback

48,291 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Angela L.
Unfollow Angela L.
Share Review
Report Review

Almost perfect
August 11, 2022

I appreciate the help provided in the chat feature, but the item we discussed was indeed the incorrect size for what I needed, which is disappointing. It will have to be returned, but the other four pieces seem to fit great! Publishing dimensions of items would be a great way to minimize confusion and the hassle of returns.

Date of experience: August 11, 2022
Pennsylvania
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Texting
September 10, 2022

Keep mailing items I saved but not ordered but can not remove from save box and I am no longer interested in them

Date of experience: August 11, 2022
Florida
2 reviews
0 helpful votes
Follow Maryann J.
Unfollow Maryann J.
Share Review
Report Review

Work great for what I need
August 11, 2022

Fast and easy shopping and delivery very satisfied with the communication about my delivery

Date of experience: August 11, 2022
New Jersey
2 reviews
0 helpful votes
Follow Yao Y.
Unfollow Yao Y.
Share Review
Report Review

Excellent customer service
August 11, 2022

Everything went smoothly and I received my order in very short time.

Date of experience: August 11, 2022
Illinois
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Share Review
Report Review

Fast shipping
August 11, 2022

Got exactly what I ordered. Shipping packaging was excellent. Great price and a good product.

Date of experience: August 11, 2022
Georgia
1 review
0 helpful votes
Follow William C.
Unfollow William C.
Share Review
Report Review

Level and link bars
August 11, 2022

Customer service was great on deciding what I needed at this time.

Date of experience: August 11, 2022
Alabama
2 reviews
0 helpful votes
Follow Danny R.
Unfollow Danny R.
Share Review
Report Review

Couldn't be happier
August 10, 2022

Placed my order on July 31st around lunch and received a shipping confirmation email later that afternoon. Delivered within 3 days as stated when my order was placed. Ordered items were packed the right way for shipment, ensuring that when I opened the boxes I would receive what I ordered - "new parts that looked like new parts"! No dents, dings or scratches. Great job Extreme Terrain. Couldn't be happier!

Date of experience: August 10, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Janice F.
Unfollow Janice F.
Share Review
Report Review

Easy shopping fast shipping
August 10, 2022

Found what I needed at good price and it was shipped fast.

Date of experience: August 10, 2022
New Jersey
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Quick shipment
August 10, 2022

Straps arrived ahead of time and seem to be pretty decent quality

Date of experience: August 10, 2022
Arkansas
1 review
0 helpful votes
Follow Andrew Z.
Unfollow Andrew Z.
Share Review
Report Review

Great selection and fast shipping
August 10, 2022

Easy to navigate the website and super quick shipping.

Date of experience: August 10, 2022
Illinois
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

Good product, I like it
August 10, 2022

Received in time as it descripted. Looks very nice for my two door wrangler, just installed this weekend.
It looks very nice, recommend it!

Date of experience: August 10, 2022
Georgia
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

2001 Jeep
August 10, 2022

Ordering was super easy. Got my order in 3 days. Fits like a glove. I Love it.

Date of experience: August 10, 2022
Michigan
1 review
0 helpful votes
Follow Keith H.
Unfollow Keith H.
Share Review
Report Review

Quick, easy, and pain free
August 10, 2022

I've ordered numerous items from extreme terrain and I've never had 1 issue!

Date of experience: August 10, 2022
New York
1 review
0 helpful votes
Follow Gail K.
Unfollow Gail K.
Share Review
Report Review

Looks Amazing
August 10, 2022

It came pretty quickly and was easy to install. Already had many complements.

Date of experience: August 10, 2022
Kansas
1 review
0 helpful votes
Follow Sarah S.
Unfollow Sarah S.
Share Review
Report Review

Fenders!
August 9, 2022

Went on website found what we wanted really easily we ordered on saturday and they were delivered that monday! Very fast

Date of experience: August 9, 2022
Idaho
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Share Review
Report Review

Rock slider
August 9, 2022

Looks perfect. Got more to order soon. Keep up the good service

Date of experience: August 9, 2022
California
1 review
0 helpful votes
Follow Ryan G.
Unfollow Ryan G.
Share Review
Report Review

Perfect
August 9, 2022

Great products like always. Love ordering from extreme terrain.

Date of experience: August 9, 2022
Tennessee
1 review
0 helpful votes
Follow Steve W.
Unfollow Steve W.
Share Review
Report Review

Pro Comp wheels for 2022 Wrangler
August 9, 2022

Easy purchase. In stock and shipped to house in 3-4 days. Already installed on Jeep.

Date of experience: August 9, 2022
Mississippi
1 review
0 helpful votes
Follow Alvin L.
Unfollow Alvin L.
Share Review
Report Review

Good customer service
August 9, 2022

Thanks for the good service. Thank you very much. Very fast delivery.

Date of experience: August 9, 2022
Oregon
1 review
0 helpful votes
Follow Christopher E.
Unfollow Christopher E.
Share Review
Report Review

On line orders
August 9, 2022

Consistently easy to navigate web site. Great communication and prompt delivery. Prices are fair or right with other sites for most items.

Date of experience: August 9, 2022