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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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I appreciate the help provided in the chat feature, but the item we discussed was indeed the incorrect size for what I needed, which is disappointing. It will have to be returned, but the other four pieces seem to fit great! Publishing dimensions of items would be a great way to minimize confusion and the hassle of returns.
Keep mailing items I saved but not ordered but can not remove from save box and I am no longer interested in them
Fast and easy shopping and delivery very satisfied with the communication about my delivery
Everything went smoothly and I received my order in very short time.
Got exactly what I ordered. Shipping packaging was excellent. Great price and a good product.
Customer service was great on deciding what I needed at this time.
Placed my order on July 31st around lunch and received a shipping confirmation email later that afternoon. Delivered within 3 days as stated when my order was placed. Ordered items were packed the right way for shipment, ensuring that when I opened the boxes I would receive what I ordered - "new parts that looked like new parts"! No dents, dings or scratches. Great job Extreme Terrain. Couldn't be happier!
Found what I needed at good price and it was shipped fast.
Easy to navigate the website and super quick shipping.
Received in time as it descripted. Looks very nice for my two door wrangler, just installed this weekend.
It looks very nice, recommend it!
I've ordered numerous items from extreme terrain and I've never had 1 issue!
It came pretty quickly and was easy to install. Already had many complements.
Easy purchase. In stock and shipped to house in 3-4 days. Already installed on Jeep.
Thanks for the good service. Thank you very much. Very fast delivery.
Consistently easy to navigate web site. Great communication and prompt delivery. Prices are fair or right with other sites for most items.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If