On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was not happy to learn AFTER the fact, when checking my credit card statement, that all your pricing is in US funds. Your site boldly describes "SHIP TO CANADA, NO HIDDEN TAXES/FEES", yet nowhere does it say which currency it is.
I get emails, but all your coupons/discounts only apply to US citizens. Disappointing to find that out when checking out. Spread some love to Canadians please.
Speaking of emails... I like to get them but NOT EVERY DAY! Is there a way to manipulate that?
The prices were in line with every other site. I actually received my intake in two days, so that was nice. Would buy from Extreme Terrain again.
Great vary prompt the products worked great
I've gotten many things from them all good experience
I've bought from extreme terrain in the past and have always been pleased by their quick delivery. I had a set of lights that ended up being defective and they were quick to send me another pair (still under warranty) as soon as I reported it.
Quick and easy. Got my seat covers in a couple of days. They look good and work well.
Someone backed into my keep at a reasonably high rate of speed. It would have totaled without out the bull bar
Well shipment was fast however these are a Birthday present so hopefully they aren't damaged The box they came in was damaged so part of the mirror was sticking out. Could have been packaged more securely!
Fast and perfect fit. Perfect fit and fast delivery.
Misunderstanding when initially ordered. Probably my fault. Flares go on tomorrow. Look good, all parts included. Fast service. Thanks ET!
I ordered a grille guard for my JK on Monday, got it Wednesday and installed it that night. Installation took about 4 hours by myself, it was pretty straightforward, it detailed out exactly where and how to cut the splash guards.
Over the phone sales guy was a big help. He took the time to answer my questions.
The ordering process was super easy and everything arrived on time. I ordered a pedal commander and a cold air intake for my tundra. The cold air intake didn't have very good instructions and barely fit in my truck but I love the pedal commander
Easy to use and intuitive search functions. Also easy to acquire what you need.
Fast delivery. 2 days. I had zero issues with fit and finish. I have put about 200 miles on it since install and it fixed the problem of my old carrier rattling like crazy. Highly recommend this for oversized wheels and tires or even an upgrade for the stockers. Install time 2.5 hours but thats because I also installed a 3rd brake light ring and license plate to the carrier. Have someone help if you have oversized rubber.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If