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Extreme TerrainReviews 11,185

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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Indiana
1 review
0 helpful votes
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I'll purchase parts from ET again.
September 25, 2022

Everything came as described. Shipping was a day later than what I paid for but that's the carrier's fault not ET.

Date of experience: September 25, 2022
Ohio
1 review
0 helpful votes
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Experience.
September 24, 2022

It was fine as it has been many times in the past.

Date of experience: September 24, 2022
Texas
3 reviews
0 helpful votes
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Multi function dash organizer
October 24, 2022

Received the multi-function dash organizer and phone mount and sorely disappointed. It does not hold ny I-phone 12 Pro Max securely even on the road. It came flying off and landed on the floor board. Cant imagine driving over a bumpy road.
Additionally the door handles are nice but were missing the screws.

Date of experience: September 24, 2022
Texas
1 review
0 helpful votes
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Peace of cake
September 24, 2022

Fast and easy the lights and fog lights look great on my Jeep and are 10 times brighter then the stock lights, and the install took me about 1hr with the help of my wife.

Date of experience: September 24, 2022
California
1 review
0 helpful votes
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Experience
September 24, 2022

I am a new owner of a used Jeep Wrangler and I was just too excited to buy stuff to make it look better that better. My son referred me to this site and I was really glad I opened it and went shopping right away. The prices are reasonable and the products look great. I would surely go to this store again when I need new stuff to put in my Jeep.

Date of experience: September 24, 2022
Arizona
1 review
0 helpful votes
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Great experience. Fair delivery
September 23, 2022

A large item like this you won't find a place that can pack it any faster and get it to you as quick as this company. Astonishing delivery time.

Date of experience: September 23, 2022
Vermont
1 review
0 helpful votes
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Fast delivery
September 23, 2022

Just as promised. I needed something fast and extreme terrain always comes through.

Date of experience: September 23, 2022
Michigan
1 review
0 helpful votes
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Fast Axles
September 23, 2022

Awesome from finding parts to the quickness of delivery Thank You!

Date of experience: September 23, 2022
Ohio
1 review
0 helpful votes
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1st time order
September 23, 2022

Fast shipping, parts I ordered had a few things wrong but still worked. Screws that came with my tail light covers were too short and one on the brake rotors had a gouge on the inside edge of it.

Date of experience: September 23, 2022
Indiana
1 review
0 helpful votes
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First time buyer
September 23, 2022

This is my first experience buying from extreme terrain and everything went awesome. I bought some side steps for my wife's 21 jlu Rubicon. I ordered them on a Friday evening and had them by Sunday afternoon and they were exactly what I was looking for.

Date of experience: September 23, 2022
Alaska
1 review
0 helpful votes
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Quick shipping
September 23, 2022

Good experience, just bought more from extreme terrain

Date of experience: September 23, 2022
Florida
1 review
0 helpful votes
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Fast and easy
September 23, 2022

Great shipping it was fast and the products were great.

Date of experience: September 23, 2022
Ohio
1 review
0 helpful votes
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Fast service
September 22, 2022

Thanks for the catalog. Items arrived quickly. Thank you!

Date of experience: September 22, 2022
Ohio
2 reviews
0 helpful votes
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Sport
September 22, 2022

Very well satisfied with the customer service on everything, thank you.

Date of experience: September 22, 2022
California
1 review
0 helpful votes
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As expected
September 22, 2022

Making this order was the same as always. Fast and easy. Great company

Date of experience: September 22, 2022
California
1 review
0 helpful votes
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Excellent Service
September 21, 2022

Easy to order. Received my item quickly as advertised.

Date of experience: September 21, 2022
Virginia
1 review
0 helpful votes
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Great product
September 21, 2022

I love your site you have so many items to choose from great products great prices

Date of experience: September 21, 2022
North Carolina
3 reviews
1 helpful vote
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Avoid!
October 21, 2022

They lie about having parts "In Stock", then insult your intelligence after you've already placed the order by telling you "there was a sudden high demand for the item" just as you placed your order, and that's why they don't have it- When they never actually had it to begin with, just planned on drop shipping it from somewhere.

Date of experience: September 21, 2022
Mississippi
1 review
0 helpful votes
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Received extras
September 21, 2022

Hi, the order arrived timely and in good shape. However, they sent me two, when I only ordered one. Haven't gotten around to contacting them yet about it if I need to return them or not.

Date of experience: September 21, 2022
Georgia
1 review
0 helpful votes
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Nice spacer.
September 21, 2022

Finally arrived in the mail and quite happy with it. Install was quick and easy. Has a nice whistling sound when I push the trottle down.

Date of experience: September 21, 2022