On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast quick. Delivery on time. Product was good worth every dime
Best company to buy anything you need for your jeep
Easy ordering and the tailgate arrived in 2 days so no time wasted
The website is easy to use. Product is easily found, fully described with color representations. The vehicle fitment for the product is listed.
Very easy website to use. Very informative.
Fantastic customer service, great online tools and quick delivery.
Nice fit, paint was good, black looks better than rusty chrome
All my questions were answered promptly and the customer service agent followed through. Awesome!
Order was shipped sooner than expected. I used instant messenger to follow up on n tracking and received prompt answers. Always had great customer service experiences.
Love the floor liners, fit my gladiator perfectly, fast shipping.
It was great for the most part. But one side was a little hard to stick on
I just recently placed an order with Extreme Terrain for the first time and I couldn't be more happy with the products I recieved. Great prices and a wide variety to choose from. Will definitely be shopping with them more.
Super easy to install and looks fantastic! They make it much easier to get into our Jeep! Very pleased
I couldn't take the squeaking and tire slamming and was about to just remove the spare all together. I didn't want to spend close to $1k on a carrier. I saw this one and all the reviews and thought I would try it out. So so so happy, absolutley no squeaking. It you hit a really really hard bump there may be a noise from the tire but still nothing like before. This is 1000% the way to go for tire carriers, wish I did it sooner!
You guys deliver when I need. So far I've not had a bad experience. Thanks.
Great pricing, ultra fast free shipping. TPMS sensors came separately and customer service was fast helping us track where they were
Love Extreme Terrain! Always have what I'm looking for. Great selection of both high end and budget items.
To do a clean install it takes a little longer than they say but it's no big deal.
Quick and easy with the selection and products I have wanted.
Package came fast and was well packed with and shipped with care
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If