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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Very easy to order parts from Extreme Terrain!
Part availability is great!
This experience was not positive. First my delivery date was pushed back 16 days, second they sent the wrong wheels, and third their telephone support was not supportive.
I have bought a few products from ET and I have been happy with all aspects of my purchases. Great products with a wide variety of choices.
Shipped on time and no damages. Installation was fast and easy. Significant throttle responses from the start. Can't believe I went this long without it! Would highly recommend
Love my product and fast delivery. Will buy items again.
Received the goods faster and cheaper than expected. I will definitely be shopping here again
Easy peasy. Grill inserts an economical way to protect my radiator and spruce up the look of the front end
Love it!. It was not hard to install just a little patience.
No problems. Best place to order Jeep parts at a great price.
The "on the move" stars come in a variety of sizes, so it was easy to find one that would give me the exact look I was seeking. After ordering the one I wanted, it was shipped immediately and received in just a couple of days. Quite a good purchasing experience!
I had a good experience, I had got my order pretty quick and it came how I needed.
All my things came as ordered and on time. Can't wait to find something else to order from ET
Ordered shocks for 09 Tacoma on a Sunday night and they were at my door on Wednesday. I will definitely be a return customer.
Everything was delivered within 5 days of ordering. Something you see much these days!
Thank you
Purchased tire pressure sensors from this company that never worked unfortunately tire company was not able to get me in to remove them before the 30 day period and extreme terrain would not honor my return! Terrible policy and customer service on equipment that never worked. They didn't understand that you have to make appts with tire company to have services you can't just walk in and demand that they remove the sensors that day. Cool
Great products and great service
Overall just an amazing place
I order two sets of RedRock 1.5" wheel spacers for my 2016 Jeep JKU 75th Anniversary Edition. The price was great and the shipping was fast! They arrived one day sooner than the projected delivery date. When I got home there was a large box on the front porch. I immediately wondered what it could be because I knew the ET order was supposed to be delivered for another day, plus the box was too big. To my surprise, it was my ET order! I couldn't image why the spacers would be in such a large box. I opened it up and they had shipped three sets instead of two. I went to the ET site and started a "chat". I explained that I had received my order with additional spacers being in the box. The ET associate immediately emailed me a return label and the next day the additional parts were on their way back to ET.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If