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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I order two sets of RedRock 1.5" wheel spacers for my 2016 Jeep JKU 75th Anniversary Edition. The price was great and the shipping was fast! They arrived one day sooner than the projected delivery date. When I got home there was a large box on the front porch. I immediately wondered what it could be because I knew the ET order was supposed to be delivered for another day, plus the box was too big. To my surprise, it was my ET order! I couldn't image why the spacers would be in such a large box. I opened it up and they had shipped three sets instead of two. I went to the ET site and started a "chat". I explained that I had received my order with additional spacers being in the box. The ET associate immediately emailed me a return label and the next day the additional parts were on their way back to ET.
Just spent a few hours installing to find out it is not what I ordered. What I got was the attached picture. Does not match the photo in the advertisement.
Exploring my options for new parts for my Jeep were simple and easy online. When I called for additional help with finding out specific details I was extremely impressed with the knowledge of the salesman and was satisfied with my order.
The title says it all! Not a fan of the review system to… it says I have to use 50 characters. Sometimes less says more.
Very impressed with the quickness of ordered and delivered.
Arrived a few days apart, but in good condition. Looks good on the jeep. Nice that you can paint the RC logo however you like.
The muffler exhaust performs as described, but I did not think it would look so good. The part matches my Jeep perfectly and looks awesome!
Easy and fast. First time buying with Extreme and was fully satisfied. Thank you.
Very happy with deflectors, delivery took over 2 weeks, for the cost of parts I would think you'd ship faster
It only took 4 days for me to receive my order. I ordered on a Friday, and got all parts of my order on Tuesday. I will definitely order from extreme terrain again!
Great experience product arrived fast and exactly what i was looking for.
Ordering from Extreme Terrain was simple, quick and easy. The parts arrived quickly and on time as promised.
Got here on time. Happy with the fit of the products
The shipping took a little longer than expected but the package arrived with no damage. Ordering them was easy and the quality of these lugnuts is not in question. Awaiting installation of new wheels and hope no issues.
Super fast delivery. It got delivered quicker than most of my Amazon prime packages.
But the box was In horrible condition. Surprised that the lights were not broken.
I paid for install and have not be provided with instructions on where to take my Jeep. I want a $149 refund for not providing what I paid for
Extreme Terrain is by far the best site for all my Jeep parts for repairs and upgrades.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members