business logo of Extreme Terrain

Extreme TerrainReviews 11,142

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey star
grey star
grey star
grey star
grey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
271
This company responds to reviews on average within 2 days

Instant Feedback

47,826 reviews

We monitor reviews for authenticity

Massachusetts
2 reviews
0 helpful votes
Follow Gregory I.
Unfollow Gregory I.
Send Message
Share Review
Report Review

XT shirts
November 6, 2022

Grabbed a couple T-shirt's while they were on sale, XT had quick shipping and delivery as they always have.

Date of experience: November 6, 2022
Massachusetts
1 review
0 helpful votes
Follow Kat K.
Unfollow Kat K.
Send Message
Share Review
Report Review

Can't order
December 6, 2022

I ordered a grill for my Jeep Wrangler. After I placed the order, I didn't receive a confirmation number. Just a notice on the screen to go to my email account to validate my email. I never received an email to validate and then couldn't check on my order because my email wasn't validated. I called customer service and explained what happened. The CS rep said they resent the email. Never received it. I asked to have it sent to another email which they did and still never received the link to validate. I then saw they charged my credit card and when I told the CS, they informed me it was because I validated my order. Which I never did. I then asked to cancel the order since I wouldn't be able to track it and they asked me the reason why I wanted to cancel. Really?! The whole process was frustrating. My credit card still shows the charge and I now will most likely have to dispute with my bank. Not sure if this is a scam?

Date of experience: November 6, 2022
Texas
1 review
0 helpful votes
Follow Vincent X.
Unfollow Vincent X.
Send Message
Share Review
Report Review

Great!
November 6, 2022

I've ordered quite a few modifications for my jeep and had a great experience with most of the items. The swing case was disappointing to the fact it did not fit with the tonneau cover I had and it did say it would so I had to remove the top lid from the swing case instead of going through the hassle of returning it. They're customer service is great and I will continue to order from them as long as they keep providing good quality items at competitive prices and great customer. All around very pleased with them.

Date of experience: November 6, 2022
Michigan
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Send Message
Share Review
Report Review

HDX running boards
November 6, 2022

These running boards are great, easy to install and they cover the weld seam on my 2022 Ford Bronco!

Date of experience: November 6, 2022
Mississippi
1 review
0 helpful votes
Follow Harry F.
Unfollow Harry F.
Send Message
Share Review
Report Review

Golly JEEPers!
November 6, 2022

I found exactly what I was looking for and at an affordable price! All of my mods for my gladiator will be right here at Extreme terrain!

Date of experience: November 6, 2022
Texas
1 review
0 helpful votes
Follow Raul N.
Unfollow Raul N.
Send Message
Share Review
Report Review

Exhaust
November 6, 2022

Exhaust system was simple to install took me about an hour to complete and merchandise wasn't damaged during shipment

Date of experience: November 6, 2022
Washington
2 reviews
0 helpful votes
Follow Scott R.
Unfollow Scott R.
Send Message
Share Review
Report Review

Speedform
November 6, 2022

More information when I use the product ordered. As far as this site goes, it's great!
So I installed this little beast and man oh man was I surprised! The throttle response was way more than I had hoped for! If your looking to be rid of the lag in your pedal this little gem is your key to big smiles and loads of fun! Literally took 10 minutes to install - plug n play! Set the mode your after and start smoking some rubber!

Date of experience: November 6, 2022
Colorado
4 reviews
0 helpful votes
Follow Lynda Z.
Unfollow Lynda Z.
Send Message
Share Review
Report Review

Responsive
November 6, 2022

Extreme Terrain had what I needed and got it to me quickly! Thank you!

Date of experience: November 6, 2022
Virginia
1 review
0 helpful votes
Follow Christopher W.
Unfollow Christopher W.
Send Message
Share Review
Report Review

Lift
November 6, 2022

When you got a question they were basically quick to getting back quickly. Only downside is the YouTube videos and the directions for the lift I done they left couple things out on the instructions compared to the video.

Date of experience: November 6, 2022
New York
1 review
0 helpful votes
Follow Melissa Y.
Unfollow Melissa Y.
Send Message
Share Review
Report Review

Running boards for my Gladiator
November 5, 2022

Reasonably priced, fast delivery and was exactly what was described!

Date of experience: November 5, 2022
Ohio
2 reviews
0 helpful votes
Follow James X.
Unfollow James X.
Send Message
Share Review
Report Review

Fuel Door DV8
November 5, 2022

Fairly decent ordering experience. Won't ship smaller items to P. O. Boxes but seems to be a common error with how the check out process is setup through the site. Friendly sales rep's along with good communication skills that are able to get product shipped outta the shop & onto your door step within the next few business days..

Date of experience: November 5, 2022
Missouri
1 review
0 helpful votes
Follow Gary T.
Unfollow Gary T.
Send Message
Share Review
Report Review

Fantastic servicei
November 5, 2022

I ordered the reverse light it was shipped to me on time. I'm expressed good customer service.

Date of experience: November 5, 2022
Ohio
4 reviews
0 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Solid Product
November 5, 2022

Always a good experience here without any concern.

Date of experience: November 5, 2022
Tennessee
1 review
0 helpful votes
Follow Jacob J.
Unfollow Jacob J.
Send Message
Share Review
Report Review

Great experience
November 5, 2022

I simply had a great experience buying through Extreme Terrain. Will definitely be my go to stop from now on.

Date of experience: November 5, 2022
New York
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Send Message
Share Review
Report Review

Spot on
November 5, 2022

Very easy. Ordering product was a pleasure fast delivery and follow up

Date of experience: November 5, 2022
Florida
1 review
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Send Message
Share Review
Report Review

Arrived as scheduled.
November 4, 2022
Updated review

Easy to do! Haven't opened package, yet. Overpriced like everything else.

Date of experience: November 4, 2022

Easy to do!
October 28, 2022
Previous review

Easy to do!

Date of experience: October 28, 2022
South Carolina
1 review
0 helpful votes
Follow Kenneth N.
Unfollow Kenneth N.
Send Message
Share Review
Report Review

Excellent Customer Service
November 4, 2022

The website is easy to navigate and I received my product in a timely manner.

Date of experience: November 4, 2022
Indiana
1 review
0 helpful votes
Follow Cody S.
Unfollow Cody S.
Send Message
Share Review
Report Review

Teraflex ball joints
November 4, 2022

2017 jku with 37x13.50 with 14" wide wheel with 4" lift. When I purchased the jeep all of this was already done. I replaced all the steering components with steersmarts products and they have been great but I started to get steering wiggle and an up and down bounce at speeds 30-45 mph. Got really annoying as those are speeds that I am usually at driving through town. I assumed the jeep still had the stock ball joints and knew they wouldn't handle that set up well. Bought the teraflex ball joints and had them put in. I can do a far amount of mechanical stuff with the jeep but decided to let someone else deal with this. Picked up the jeep and it drives great now. No more steering wiggle and no bouncing! In the process of beefing up the front axle now but I couldn't be happier with these teraflex ball joints. Pricier than others but so far they have been well worth the cost!

Date of experience: November 4, 2022
California
2 reviews
0 helpful votes
Follow Troy E.
Unfollow Troy E.
Send Message
Share Review
Report Review

Received the extremely beat up Box.
November 4, 2022
Updated review

The item was not packaged very well, the container was beat up, box was torn and full of holes! Minor damage to the Bumper, I was able to paint the damaged area's.

Date of experience: November 4, 2022

My only problem is that there are too many choices...
October 24, 2022
Previous review

My only problem is that there are too many choices!

Date of experience: October 24, 2022
North Carolina
1 review
0 helpful votes
Follow RICH P.
Unfollow RICH P.
Send Message
Share Review
Report Review

First off, I was able to place my order after 9pm was is awesome for gearheads that work regular jobs and have to wait for the weekend to wrench on our own projects. Also EXTREME props to Charity S. For being so helpful.(like what I did there) After moving up tire size, I needed an adjustable track bar to center the rear axle. Charity S, helped me narrow my decision, placed my order and I received it quick. My TJ is a DD on road use, but this thing is more than tough enough for anything I'll throw at it. Huh, Just noticed this review was supposed to be for Red Rock wheel spacers. I'm out of space but, these are perfect for my app. Well made, can't go wrong with these if you need more clearance. Love the stance!

Date of experience: November 3, 2022