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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great front grill product was wonderful Fitment was great everything they said went on easy and looks clean
Extreme Terrain has always provided great products and excellent service. Always there for answers and suggestions.
Five stars for customer service, fast shipping, competitive pricing, and best of all exact brake rotors fit for my 2017 Toyota Tacoma SR5. Thank you.
Lots of products and excellent customer service, ordered leaf springs and they came in 3 days
Overall good. Correct parts arrived quickly and was at a decent price. The only complaint is that right after I ordered I needed to cancel the order (within an hour of ordering) and was told that I could not cancel. I was also told that I'd be receiving a $15 coupon to use and it was not in the box.
I received Technical Support from Chad to answer a question I had regarding fitment. Chad also followed up with me several days later. He also provided me with a small discount which was a plus. When the discount did not go through Chad professional he sent me a $15 credit towards my next purchase.
When I ordered the part I thought it would come painted already but it did not.
Easy to find parts and Fast shipping awesome product
I was told by the customer service agent that when I bought my headlamps on my first purchase I could use a 2nd savings coupon for my next purchase within the dates the coupon was offered.
I placed my second order and attempted to contact my customer service agent- Kenneth, several times to honor the 2nd coupon towards my brake kit.
I was only allowed to use a $20 coupon for my brake kit, and was hoping to save more on my purchase.
Very good, no issues. Price was right and transaction was easily done.
Parts were exactly what I ordered, good quality and shipping was fast.
Came packaged and secured in the box with padding so nothing would be dented, broken, or scratched.
Perfect and easy from start to finish. Y'all rock.
Great products! Really fast shipping. Came in like 2 days
This is my first ordeer, so i cannot offer much input yet. I found the ordering process easy so i will know more as time goes on..
Quick and easy and I like the Barricade line of parts.
Everything is perfect, except me! Guess I am to the point of having to admit to being a little too old for the Jeep cover, as I simply found it too hard to use. If you are a little taller than me, with longer arms it would help, or, have 2nd person help putting it on. I did finally manage to get it installed, and it fits great so yes, I would recommend this cover.
Got the new exhaust quickly. Came a day early and in good shape!
Grabbed a couple T-shirt's while they were on sale, XT had quick shipping and delivery as they always have.
I ordered a grill for my Jeep Wrangler. After I placed the order, I didn't receive a confirmation number. Just a notice on the screen to go to my email account to validate my email. I never received an email to validate and then couldn't check on my order because my email wasn't validated. I called customer service and explained what happened. The CS rep said they resent the email. Never received it. I asked to have it sent to another email which they did and still never received the link to validate. I then saw they charged my credit card and when I told the CS, they informed me it was because I validated my order. Which I never did. I then asked to cancel the order since I wouldn't be able to track it and they asked me the reason why I wanted to cancel. Really?! The whole process was frustrating. My credit card still shows the charge and I now will most likely have to dispute with my bank. Not sure if this is a scam?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members