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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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The item was not packaged very well, the container was beat up, box was torn and full of holes! Minor damage to the Bumper, I was able to paint the damaged area's.
My only problem is that there are too many choices!
First off, I was able to place my order after 9pm was is awesome for gearheads that work regular jobs and have to wait for the weekend to wrench on our own projects. Also EXTREME props to Charity S. For being so helpful.(like what I did there) After moving up tire size, I needed an adjustable track bar to center the rear axle. Charity S, helped me narrow my decision, placed my order and I received it quick. My TJ is a DD on road use, but this thing is more than tough enough for anything I'll throw at it. Huh, Just noticed this review was supposed to be for Red Rock wheel spacers. I'm out of space but, these are perfect for my app. Well made, can't go wrong with these if you need more clearance. Love the stance!
Easy shopping, variety of ways to pay and quick shipping. Loved my experience. Ty
Oh, I bought a stubby antenna off of Amazon a couple years ago and my reception was terrible. The stubby antenna I bought off of extreme terrain is amazing quality! My radio reception didn't change! Also, really fast shipping!
Fast shipping and great service. Have bought from many times. Never any issues.
Thank you for the easy transaction although the shipping took a little longer but otherwise
I can't complain
Timely delivery and great email notices on order updates
Ordered cv axles twice for my tacoma and this is the second time they came in damaged I would not recommend it's going on a month without my truck now and gas and money I've spent to go pick the parts back up at the mechanic shop take them to get shipped back out and take them back to the mechanic I won't do it a third time I've never had such a hard time with a place also the first time I had to call and let them know I was sending them back they said yea send them back and we will just ship you out a new pair as soon as we get the other ones back I was like ok cool I call because no parts came in for two weeks and they tell me there was a glitch in the system and now I will have to reorder the parts and it will take 2 to 3 weeks to get my money back I don't have the money to spend again right now I just spent my last $400 to get the parts ordered the first time it's been hell trying to get these parts and get my truck back and I will not use this company again I'm going to see if my mechanic can just go ahead and put these on broke because I can't go another week without my truck it's sad
Easy ordering and on time delivery. Always a pleasant experience
As has often been the case when ordering my JEEP addons, the videos are often the most valuable part of what I order from extreme terrain. My Red Rock tire carrier came with all the parts and expeditiously as expected but as before the installation directions that came with the product left a lot to be desired with a badly copied sheet of what may or may not have been a parts diagram and no more. The video link on the site was invaluable at making sure that I got the carrier installed correctly.
Fed ex had said package was delivered at my door. I got home searched for 3 different days and no package. I talked with Extreme Terrain and they helped fix the issue quickly.
Got smitty built gear bags. They are very heavy duty and can't wait to put them to use.
You REALLY want a review? I paid the 2 day shipping fee. That was on the 30th of October. I now have an estimate of it being here on the 3rd of November. That doesn't equal 2 days. So, why charge a fee for something that can't be guaranteed? If I wanted it later, I would have skipped the fee. I've ordered other items from Extreme and have generally been happy. I'm not happy.
I have a Maserati Quattroporte GTS with a custom ACCUAIR airride setup. I needed a handheld 12V compressor in case of mechanical failures. Thankyou for my new handheld compressor and your selection.
Love this antenna! Rugged and looks awesome! Extreme Terrain is excellent for shopping for my Jeep... great customer service and the fastest shipping!
Ordered flat black wheels, received 1 flat black and 3 gloss black wheels. Ordered black bullet lug nuts, received black acorn lug nuts. If I wasn't in a bind for tires and wheels (and they weren't already mounted and balanced) I would have made a stink about it. It's not a HUGE deal. I know how to paint wheels. But may look elsewhere next time I make a big purchase like this again.
The instructions were a bit vague. Had to go to Youtube to ensure install was done properly. Other than that, it seems to be a pretty good replacement. Since I've put it on, I've only driven the Jeep about 1/3 mile. Prob won't get many more miles than that in the coming months either so hope it holds up for a review later.
Shopping could not have been much easier. I found what I wanted and bought it. It shipped the same day and I had it in my hands 2 days later. My problem was the item was damaged but the shipping box did not show the damage so I believe it was like that from that factory. I discovered it during the install. ET was easy to work with on the return but wanted to charge me money for FedEx to come pick up the item at my home. So I had to load it up and find a FedEx site in the next town. This should not have been my problem when I received a broken item.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members