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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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When I was shopping the system webpage would always bring up a Jeep Item I was looking for but when I would switch me to two a 4 door option instead of leaving me on 2 door options like I wanted to start with.
I had a great experience shopping at extreme terrain. Very helpful.
So refreshing to work with a company that puts the customer first, no hassle returns and excellent customer service, fast shipping also!
30-minutes start to finish installation with a wrench and socket set. Reduce sag/roll, breathed new life into the rear end of my 2005 Tacoma PreRunner (210k).
A+++++++++++++++++++++++++++++++++++++++++++++++++
Exhaust system arrived missing parts. Box was torn open and taped up. Not sure if it was the shipper or the manufacturer. Nonetheless, it was handled promptly and the missing parts were shipped to me.
I need my installation information for my Tuesday November 15th@ 9:00am install of my fender flares for 5 star review
I wasnt sure if I was buying the correct version for my son's jeep. Everyone was so helpful. My son was thrilled. Thank you!
I picked my item from a list of items that were vehicle specific for my auto. I paid. It arrived. Easy Peasy.
Tried to read in the description to find out if these lights were plug and play for a 09 tacoma but i couldn't find anything about it anywhere. I got it set up to have the returned with andrew and he helped me a lot with the return and was very respectful.
Removed the factory 90 amp alternator and replaced it with the pro series 160 amp went from 12.5 volts to 14.5 volts with all accessories on very pleased with the upgrade thank you
We received our Smittybilt soft top from Extreme Terrain sooner than expected. Installation went smooth and the top looks awesome! We got the great service we have come to expect from Extreme Terrain
ALTHOUGH THE PRODUCT WAS RETURNED (IT WAS THE WRONG ONE, MY FAULT) CUSTOMER SERVICE SAID RETURN IT AND THE RIGHT ONE WOULD BE ON THE WAY AS SOON AS THE LIGHTS WERE RETURNED.
Item was shipped right away and arrived ahead of schedule
This is a gift for my daughter. If the product is like the customer service it will be great!
Love it. This is the only site i use to shop for the jeep
Really cool antenna for my Jeep.! Low profile and much better looking than the stock one
I choose to call and Brad was able to help me with this order by helping a new Jeep guy get the right parts to make it look awesome!
Keep up the good work Brad!
Fast easy ordering, fast easy checkout, fast delivery...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members