On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Only problem I had was I had to many options to choose from! Love the selection! Its great being able to see what others have done with the same options in the customer pictures!
I was very impressed that I was in my mail box when it was supposed be. Thank you.
Easy to shop with and timely delivery. Selection was good and options nice to have.
Easy to order, and I hope exactly what my son wants!
Easy ordering and I received my order within a few days.
I ordered on a Sunday afternoon and it was delivered on the following Tuesday.
I sent my order in for a couple of Jeep door parts and received them within 2 days.Excellent service!
I asked a ton of questions and they were answered very quickly and correctly. I paid more on your website because you knew your product than the manufacturers website and their chat staff
The website was easy to navigate and I received my flare and hardware kit in a timely manner. Based on this experience I will order other products again.
Easy to complete, great brakes! I noticed a difference immediately!
These mud flaps were very easy to install and were made from good quality molded plastic from Weather Tech!
Excellent product and quick service. Happy with the purchase
Love the website. Loaded with content and easy to navigate. Multiple options to choose from with just about everything.
Fast delivery! Had a mark on my bumper which was disappointing, but it came on time.
The shipping was fast, the customer service was great, I would do business with you again
Thank you!
Easy to order off the website. It arrived a lot earlier than expected.
Packing was perfect, even though it was heavy.
All parts were there.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If