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Extreme TerrainReviews 10,959

4.3

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

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47,457 reviews
California
1 review
0 helpful votes
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Simple, easy shopping at good prices.
January 14, 2023

Out of stock reminder worked great when a new item ran short from the manufacturer. Shipped immediately upon restocking.

Date of experience: January 14, 2023
Georgia
1 review
0 helpful votes
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Returns
January 14, 2023

I received fender lights that were obviously a returned item. Customer service was great. They immediately sent me a return Fed Ex label. Extreme Terrain's policy is they will resend the order as soon as a tracking number is sent to them by Fed Ex. I received an email the very next day that my reorder was sent. Received the correct fender lights in 2 days. Couldn't be happier with Extreme Terrain's customer service.

Date of experience: January 14, 2023
California
1 review
0 helpful votes
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Just ok
February 12, 2023

I ordered a Redarc 200w solar panel. The panel is heavy and was only packaged in a single layer cardboard box, no foam or padding. Predictably the aluminum frame was dented in several places. It's cosmetic, but it could have been prevented. Do better...

Date of experience: January 13, 2023
Missouri
2 reviews
0 helpful votes
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Front fender guards
February 12, 2023

All good, product is what I ordered in a very timely manner.

Date of experience: January 13, 2023
Georgia
1 review
0 helpful votes
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LED Headlights
January 13, 2023

Super satisfied with the product. Literally took 10 min to install the headlights. Great quality too

Date of experience: January 13, 2023
New York
2 reviews
0 helpful votes
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Wrangler floor mats
January 13, 2023

Found exactly what I was looking for at a price that didn't send me into shock

Date of experience: January 13, 2023
Hawaii
1 review
0 helpful votes
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Bumper rear tacoma
January 13, 2023

Fast shipping but little bit expensive to Hawaii.
The bumper is really strong and well made and super easy to install.
Looks sick!

Date of experience: January 13, 2023
Pennsylvania
1 review
0 helpful votes
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Good
January 13, 2023

Best price great customer service in the best price around you cannot beat it.

Date of experience: January 13, 2023
Minnesota
1 review
0 helpful votes
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Tonneau cover
February 12, 2023

I had called and talked with a rep and he gave me some recommendations on covers that would fit my make/model in my price range. It was shipped and I got it in 3 days. Very easy install, maybe 20 minutes tops

Date of experience: January 13, 2023
California
1 review
0 helpful votes
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Yes I Received both of my orders
January 13, 2023

Received both of my orders Thank you guys so much you guys are the best will be buying more in the near future

Date of experience: January 13, 2023
Florida
1 review
0 helpful votes
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Quality products
January 13, 2023

Quality shipping everything is great appreciate you guys

Date of experience: January 13, 2023
Nebraska
1 review
0 helpful votes
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Jeep running boards
January 13, 2023

Great service, in spite of my changing orders twice. Good product with detailed instruction for installation. I installed them in about two hours…pretty good for a 72-year-old gal!

Date of experience: January 13, 2023
Texas
1 review
0 helpful votes
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All excellent
January 13, 2023

They ship the date they said they have good deals.

Date of experience: January 13, 2023
Washington
1 review
0 helpful votes
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Excellent and Honest
January 13, 2023

I've always received exactly what is pictured, good quality from reputable brands and if I did have an issue with anything at all, the customer service staff is amazing and will make their best attempt to rectify or resolve any problems.

Date of experience: January 13, 2023
Virginia
1 review
0 helpful votes
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Quick and easy shipment
January 13, 2023

Very quick and easy process for shipment and got delivered on time.

Date of experience: January 13, 2023
South Carolina
1 review
0 helpful votes
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Side steps
January 13, 2023

Shipping was very fast with my side steps and floor mat order.

Date of experience: January 13, 2023
California
2 reviews
0 helpful votes
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First order
January 12, 2023

Ordered some Red Rock nerf bars for my 07 Tundra. Had some old faded factory running boards that had to go. Thank you Extreme Terrain! Fast, easy transaction from order to install. Highly recommend!

Date of experience: January 12, 2023
Ohio
2 reviews
0 helpful votes
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Satisfied
January 12, 2023

Only gave a 4 because price, however I'm satisfied with it coming from USPS maybe because they just processed the order for Jet. I actually didn't notice a difference because only two days ago I installed the throttle controller I ordered at the same time

Date of experience: January 12, 2023
Texas
1 review
0 helpful votes
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Great customer service!
January 12, 2023

Asked for some help cross referencing a part number, and they were able to get me fixed up!

Date of experience: January 12, 2023
Pennsylvania
1 review
0 helpful votes
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LIFT KIT OPEN BOX PURCHASE
February 11, 2023

ABSOLUTELY TERRIBLE. PICTURES HAD LEAF SPRINGS, SHOCKS, U-BOLTS, HARDWARE, ETC IN OPEN BOX ADVERTISEMENT. WHEN PACKAGE ARRIVED THERE WERE NO LEAF SPRINGS. CALLED AND WAS TOLD LEAFS WERE NOT INCLUDED. THEIR MISTAKE. FU DID OFFER A 200.00 REFUND AND IT WOULD COST AN ADITIONAL 600.00 FOR SPRINGS. NEVER AGAIN! SENT PACKAGE BACK!

Date of experience: January 12, 2023