business logo of Extreme Terrain

Extreme TerrainReviews 10,933

4.4

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

Instant Feedback

47,403 reviews
Illinois
1 review
0 helpful votes
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Great Easy Transaction
February 8, 2023

Product was as described. Easy fast checkout and quick shipment.

Date of experience: February 8, 2023
New York
2 reviews
0 helpful votes
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Only the Best for my Jeep
February 8, 2023

Always the best items and the best prices. Great sales, easy navigations. Everything I want and need to keep my Jeep running and looking it's best. Great tutorials help me easily install my purchases.

Date of experience: February 8, 2023
New Jersey
1 review
0 helpful votes
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Happy Jeepers
February 8, 2023

Came fast and is working well. Only trouble I had was checking out. Don't know what I did wrong but I kept getting items in my cart I didn't want.

Date of experience: February 8, 2023
Ohio
1 review
0 helpful votes
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Wheels
February 8, 2023

Great company wheels look amazing and shipping was free and extremely quick

Date of experience: February 8, 2023
Curacao
1 review
0 helpful votes
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Great to deal with
February 8, 2023

They are prompt with shipping and answering questions and assisting with orders

Date of experience: February 8, 2023
Florida
1 review
0 helpful votes
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Impossible
March 10, 2023

My payment could not be authorized yet no one could tell me why. I used two different bank accounts and a credit card. All were rejected not because of funds, but for some unknown reason no one could tell me.

Date of experience: February 8, 2023
Texas
1 review
0 helpful votes
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Looks beautiful!
February 8, 2023

Can't wait to put it on the truck this weekend! Looks even better than I expected

Date of experience: February 8, 2023
South Carolina
1 review
0 helpful votes
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Side steps for my Tacoma
February 8, 2023

The website is easy to use and once I ordered I got my order within three Days.

Date of experience: February 8, 2023
Missouri
1 review
0 helpful votes
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Feedback on order
February 8, 2023

Website was easy to navigate. Quality brand name products that are affordable and prompt delivery.

Date of experience: February 8, 2023
Pennsylvania
2 reviews
0 helpful votes
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Bumper
February 8, 2023
Updated review

Great selection of products. Open box deals. Fast free shipping.

Date of experience: February 8, 2023

XT has great products available and open box specials...
September 4, 2022
Previous review

XT has great products available and open box specials along with great pricing, ex checkout and customer service support. 5 stars

Date of experience: September 4, 2022
California
1 review
0 helpful votes
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Excellent customer service
February 8, 2023

Had a great experience with this company. Customer service was excellent. Thank you.

Date of experience: February 8, 2023
Georgia
1 review
0 helpful votes
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Website is awesome
February 8, 2023

Website is easy to use, and love the customer photos.

Date of experience: February 8, 2023
Georgia
1 review
0 helpful votes
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Happy with my purchase
February 7, 2023

Great experience. Service was easy and my purchase arrived quickly and on time. I was very happy

Date of experience: February 7, 2023
Missouri
1 review
0 helpful votes
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The front and rear bumpers were great. Instructions were terrible but thank goodness for youtube. The video that came with the order was for a different bumper, but same concept. Bumpers are of high quality for the price and look great. I also ordered the black grill inserts and even though they say that they are for a 2018 JL, they do not fit. Will have to send them back.

Date of experience: February 7, 2023
Colorado
1 review
0 helpful votes
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Quality products
February 7, 2023

Web site was easy to use and helpful in deterring correct part. I followed the directions in the video included with the product and accomplished quite easily

Date of experience: February 7, 2023
Washington
1 review
0 helpful votes
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2 inch wheel spacers
February 7, 2023

They were delivered early which was awesome. Easy to install, it took longer to take the tires off than putting the spacers on. Totally happy with them no more tire rubbing. And love the look it gives my jeep wrangler.

Date of experience: February 7, 2023
Texas
1 review
0 helpful votes
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Extreme Terrain is always helpful and attentive with their customers. I received my order in fairly quick amount of time and shipping was free! Thanks Extreme Terrain!

Date of experience: February 7, 2023
Illinois
1 review
0 helpful votes
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Great customer service
February 7, 2023

Great customer service. Zach suggested what I would need to fix a death wobble and it complete fixed it.

Date of experience: February 7, 2023
North Carolina
1 review
0 helpful votes
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Good service
February 7, 2023

Fast delivery good service liked the bumper I ordered was a little hard to install but nice once it was on

Date of experience: February 7, 2023
Texas
1 review
0 helpful votes
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ON TIME GOOD VALUE
February 7, 2023

Came in within the time frame was given. So far looks good and good quality.

Date of experience: February 7, 2023