From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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We ordered the complete set of door hinges in the black for the 2002 wrangler. We got the parts and inspected them and they appeared just fine. Finish was fine, but the bolts were obviously the week spot. The front window hinge upon comparison is about half the size of the original. The thickness is also not to par. The door hinges seemed fine, but they are a tad smaller than the originals which honestly some engineers should have known to make them a little larger to make sure they cover the old worn area. The biggest disappointment is that during the whole purchase, quality control doesn't even check to see if the hinges fit inside of one another. Shocker, they don't. Then the new windshield hinges come with a new bushing and the new bottom hinges do not. So how do you sell a set of hinges and they don't even fit together? I understand that the hinge size and thickness isn't going to be as good as the original, but for the hinges not to fit together is just ridiculous and lazy on your behalf. It basically says we just want to sell the parts out the door and not care about your quality and devotion to your parts. So now I have to send them back and purchase from some where else. I am not going to fight with the hinge and grind/sand just to get a new part to work.
Very fast response on orders. Quality products that are exactly as described! Nice installation videos available! Keep up the good work!
Great product. Great service. Great price. Very happy with choice.
The jeep is in Mexico, and order the parts from you, I'm very happy with the service, thank you
It was extremely easy to find the parts I needed and their pricing beat everyone online. Their shipping was quick and I got the part asap!
Look good on truck. Need to send wiring information with orders.
Ordered a replacement front bumper. Everything thumbs up except 10% off (clear10) doesn't look like it applied when order went through.
I love window shopping on this site but i finally said screw it and bought some parts, checkout was simple and im excited to purchase more from this site
Received in a timely manner. Product was in good shape and looked great. Installed three days later and found the left rear sill protector was not functional. I am contacting them today to get resolved. I guess timing is everything. Just so happened to receive this follow up email request for a review on the same day I found a problem.
Received the parts ahead of the initial delivery date and they fit perfectly.
Everything I ordered in the excellent condition. Also received the order fast and well before the expected date.
Took a chance and purchased a returned tonneau cover. Was listed as slight scuff marks but included all hardware and otherwise in good condition. Was returnable in 30 days but only for store credit. Arrived in perfect condition with all parts and no scuff marks.It is a great value at regular price. But now at almost 1/2 off- I luv it.No leaks or road noise!
Very pleased with ordering process and prompt shipment, will definitely order more products in the future
Easy to get information and placing an order. I like having the video reviews and installation instructions; they always give me confidence in my purchase.
Product was as described. Easy fast checkout and quick shipment.
Always the best items and the best prices. Great sales, easy navigations. Everything I want and need to keep my Jeep running and looking it's best. Great tutorials help me easily install my purchases.
Came fast and is working well. Only trouble I had was checking out. Don't know what I did wrong but I kept getting items in my cart I didn't want.
They are prompt with shipping and answering questions and assisting with orders
My payment could not be authorized yet no one could tell me why. I used two different bank accounts and a credit card. All were rejected not because of funds, but for some unknown reason no one could tell me.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members