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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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DO NOT BUY FROM EXTREME TERRAIN! I PLACED AN ORDER FOR FENDER LINERS AND I RECEIVED HEADLIGHTS! TO FIX THE ISSUE I HAD TO TAKE PICTURES OF WHAT I RECEIVED AND FIND A FED EX DROP OFF AND RETURN THE HEADLIGHTS. I STILL HAVE NOT RECEIVED THE FENDER LINERS! THE WAY THEY TREAT THEIR CUSTOMERS IE TERRIBLE!
Thank you for your help. I was able to install without any complication
Awesome place to shop for jeep parts. Very easy to shop for the parts you need.
Timely delivery, Nice kit, fun to get new parts. Installation easy, However the kit came with two outside left pads so was forced to use old outside right pad to complete the job. I needed the vehicle same day. Didn't have time to return.Possibly I can weld and shape the needed lower finger to complete the fork that holds the lower portion of the pad in placed due to rotor rotation. Have photos if interested. Plan to continue business with the company, ordering back brake kit next. Lesson learned check the kits for correct parts before taking car apart.
Thank you for your feedback.
If you would like to discuss,
Please reach out.
Amy
EXT 257
I ordered and two days later it showed up. Nice fast and easy. And the installation was super easy!
Delivery was fast. Installation took just under a hour and a half, and that included actually reading the instructions () and drinking a beer.
My Jeep grille was exactly the way it was shown Love it!...I have been looking for Pink "everything" for my Jeep will be ordering again soon
Thank you
We recently purchased a 1997 jeep and Extreme Terrain has the best prices and product in stock.
This year we adopted a golden retriever puppy...who is a bit clumsy so Jeep life with a fumbley puppy requires safety gates for the back seat! The doors I purchased were smittybuilt and are amazing. Super easy to install. They arrived within 2 days, which was perfect! Little pup had his seat belt on and his safety doors in place for his first ever naked Jeep ride! They are definitely worth the money
The site makes the shopping and purchasing easy and shipping was super fast.
Fast shipping. Box was really beat up when it arrived, but the top was fine.
Ordered cooling fan. The one I purchased was 480. Box was opened when delivered. Installed fan. Temps ran up to 15 degrees hotter. Removed fan. Installed Mopar OEM fan. Temps can right back to normal. I knew better to install open box. Tan for an hour. Can't rerun. Product does not perform as it should. This will be my last purchase from you.
Todd,
I am so sorry to hear about your experience.
If you would like to reach out to discuss please feel free.
I look forward to hearing from you.
Amy
EXT 257
The website and customer service was very quick, thorough, and easy.
$24 and this thing showed up in 3 days.jeep is life! Thanks guys
Except the storage (wrong part) is comparable I need to return
The bed rack looks good on the truck just not entirely satisfied with the made in China quality. The welding and paint job could be better.
Delivered on time, good staff and follow-up... will be ordering from Extreme Terrain again.
I'd love to afford OE, but this replacement bumper is constructed the same as the Mopar one and half the price! Shipping was fast and product was not damaged or dirty when it arrived.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear you got the wrong item.
I reviewed your order and you should see tracking on your replacements soon.
Thank you for leaving feedback and if you have any questions, please let me know.
Amy
EXT 257