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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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After buying a "carbon fiber" flag pole for my Bronco off Amazon that lasted 1 day before it snapped due to 65mph. I ordered the steel flag pole and it's SOLID! Highly recommend!
Good product
But paid extra to be on time and it showed up late!
With what I paid would of liked a pair
Found everything I needed right away. Easy to navigate website.
These bed lights are amazing! They are super easy to install, from removing the cover in the bed, to the light connection, you cannot make this any easier. And for about $30, this is a steal.
However, I ran into an issue with the switch for the bed light: I didn't have one. With the lights installed, I could not turn them on, since I did not have the bed light switch installed in my truck (lower right of the dash, under the vent by the door). So, I had to order the switch (I ordered from Amazon), and after a quick removal of the lower panel, I installed the switch and the lights work like a charm. Double check your panel switches before ordering, just so you know what to expect as far as the install. This is DEFINTELY worth your time and your $$$!
Love getting the magazine and the site is top notch!
The first shipment i got has missing parts and not same as advertised, the second shipment is still not as per advertised
I am really sorry to hear this.
Please reach out if you would like to discuss.
I am happy to speak with you.
Amy
EXT 257
Very easy to place my order and fast shipping. Have purchased items in the past here and was always satisfied.
Great product. Fast shipping will buy again! A++++++
I put my jeep into the info and it said the cargo li er would fit. I got it and it doesn't fit
I am so sorry to hear that.
I looked up your order and I do not see you have contacted us
About this as of yet.
Please reach out if we can be of any assistance.
Amy
EXT 257
The part looks perfect, I just haven't had time to install it yet but the instructions appear to be simple and quick
Recently ordered and received my floor mats really fast and they fit perfectly.
I was very pleased to find the item I wanted in-stock! I had previously ordered the item from another Jeep site but on backorder. When I looked on Extreme Terrian it was in-stock. The price was $20 more, but the fact I did not have to wait weeks for the item was worth it!
I was looking for suspension parts for my JK and was having a hard time finding the right stuff. Until, Mike came to the rescue. Thanks
I ordered a go topless day flag paid overnight shipping waited 4 days to contact them. They told me they lost it before FedEx got it. I received a tracking number but it never moved. I would send me a replacement and I supposed to received today and still haven't been picked up by FedEx. This will probably be my last time ordering from this company
I am so sorry to hear about your experience. I reviewed your order and you should see your replacement today according to Fedex tracking.
As an apology for for this, I have issued you a $10.00 store credit.
If you need anything else please feel free to reach out.
Amy
EXT 257
Excellent, and you all are awesome as usual! Thanks for the super fast shipping
I ordered a product and then tried to cancel the same day and was told that I had to wait until I received the item and then return the product. I did this and was told I had to pay a 10 dollar return fee plus tax. I spoke w customer service and they refused to waive the fee. It was 10. On an order of 30. They also make it difficult by stating you need 2 pictures of the box and in large print they offer store credit and in tiny print below they offer your money back - the 10 dollar fee. Feels like a scam to me be careful if they are willing to get a bad review over 10 consider if you should buy at all.
I am sorry to hear about the trouble you had with your order.
I have emailed you to let you know I have refunded your $10.00
For the return label.
If you need anything else, please reach out.
Amy
EXT 257
The RC Multiple light controller fits perfectly on top of the dash, wire harness is long enough to run it exactly how you want it. It is powered straight from the battery instead of the accesory switch but that wasn't a big deal for me. Comes with fork "Y" terminals for your accesories and zip ties. I really liked how the base sits off-set instead of being exactly on top of the engine.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize that you order arrived later than expected.
I have reviewed your order and have refunded your shipping cost.
I will send you an email to let you know that as well.
I am glad you are happy with your order.
Amy
EXT 257