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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Purchasing the add ons for my Jeep Wrangler Jk was simple and fast and the shipping didn't take more than a week (weekend included)
I ordered the wrong fender covers for my grandson & they were super easy to return.
Bought the wireless phone charger snd it's not wireless and it doesn't come w the base. I'm returning
Customer service was on point when I need it with my order thanks
Received them in 3. Days and they fit nicely and look good
I ordered the teal grill mesh insert for my 2012 Jeep Wrangler JK and it arrived faster than I expected! The quality of the product was great and installation seemed pretty simple! Sadly, I ordered the wrong color which ultimately led to me returning the product.
Good experience. Nice product. Good quality. Happy with purchase.
Easy to order, fast and on time. I was alerted when my order shipped and was updated as it was on its way.
Some accessories are difficult to find north of the border. Fortunately Extreme Terrain has my covered with quick delivery and especially with paying taxes and duty upfront which cans save a lot of hassle. Fantastic.
My passenger side running light went out in my '21 JL, brake light and blinker still worked. Took it to the dealership and they said $1,200 to replace the light. Ordered this set for $230 total and between me and my husband and an hour later it looks better than it did before!
We received the products promptly and the videos to install were extremely helpful. Top notch on all facets.
Easy site to use, always have what I need on hand, free shipping, and can't beat finding open box items!
Got exactly what I ordered and fit l8ke promised. I plan to order more in the near future.
Very helpful phone agents. Easy to order online.
Not 100% happy with Westin products, one rear flare had surface rust at a weld, poor paint coverage? I'm hoping they don't rust quickly.
The DV8 front inner fender liners didn't come with the correct hardware, had to purchase the correct hardware.
Wouldn't mind exchanging the fender flares but I don't have time and don't want to have to foot the bill for return shipping.
I love that my shopping cart did not empty even though I left it overnight!
Quicker shipping than they expected. Item was described a little different than what I received. But overall I was satisfied
Lights came in really fast but did not come with instructions. The fog light adapter doesn't fit. Lastly the yellow wire that powers the opposite RGB headlight was way too short and had to go out a buy a longer 12G wire. Very frustrating purchase to say the least.
Thank you for your feedback.
I see you contacted us to discuss how to install.
If you need anything else, please reach out.
Amy
EXT 257
I placed my order for these handles and got them within four days. They look great and I'm pleased with the price and speed of my order.
Only place I buy my wrangler parts from, great quality and great value
I had everything I was looking for at a reasonable price. I will definitely shop with them again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that the phone charger was not what you expected.
If you would still like to set up a return you can do so online or call in to speak
With one of our customer service representatives.
Amy
EXT 257