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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Good price and fast shipping. Well packaged, too. Thanks
Easy process and checkout. Customer service was helpful the only thing is I wish I would have known that they offered military discount before ordering.
As always you guys have the best products at a great price. And, you ship super fast. Thank you for being rock stars!
Great.selection and price. Fast delivery. Great experience!
My 2K Jeep TJ with an old Skyjacker 4" budget suspension lift needs new rear sway bar bushings and end link bushings. So glad that ET has them bundled. Ordering was smooth. Was shipped right away. So far so good being that this is my first order.
I purchased the plate because I believed it was needed in order to place a different rim on my spare tire holder. However, once I picked up my rims I discovered this plate was not needed and made a very easy return. I have other items on my wish list so I'll be coming back for more stuff.
Great floor mats for my 2014 wrangler are essential for protecting floors from dirt, debris, and moisture. They come in various materials such as rubber, vinyl, and carpet. The best floor mats have anti-slip features to prevent accidents and are easy to clean. They also come in different sizes and shapes to fit any space. Investing in high-quality floor mats can prolong the life of your floors and enhance the appearance of your space.
Part arrived promptly. Well packaged. Part looks well built. Look forward to adding some more parts to my truck.
Great products, fast delivery, great video instructions on many products, easy returns and pricing seems fair.
It was pretty easy install……. Except for my anti-rock sway bar …. Was in the way of placing the bolt through the frame for the power steering support bar……. Looks nice
Great customer service and parts,had issues with shipping witch is out of there control, one package lost in shipping witch they have a replacement on way as i speak
I've bought a few things from you guys. Never really had any problems until now. I ordered the rough country side nerf bars, when I received the order there was no tape or anything wrapped around the box to keep it closed. Also when I opened the box all of the nuts, bolts and washers were scattered throughout the box. They weren't even in bags and some were missing that I had to replace. I like you guys so I'm hoping it was just an accident. Just letting you know how my experience went. Overall once I figured out all the parts, the steps were easy to put on and look really good
Great products and variety to choose from. Great shipping speed, response, and follow up
Shipping was fast. Arrived on time. Got setup with an installer within 2 business days of my order.
Site was very easy to navigate, added bonuses are the install/review videos as well as being able to see the mods on my vehicle. (Not to mention the loads of customer photos with reviews). I will be using/buying future jeep mods from extreme terrain again! (Already have some stuff saved to the wishlist provided)
I got the box but I don't know what's in it yet because I'm busy. I also got the 12 emails since I ordered the side steps. The next time I order an accessory for my Gladiator, I'll shop around in hopes of getting fewer emails.
I ordered four ignition coils for my Tacoma I was excited to receive the package to find out I received four t-shirts for my $260 purchase phone was not careful on doing their job
I am so sorry to hear that!
I reviewed your order and I see you have reached out to
Our customer service and they are assisting you.
If you have any other questions, please let me know.
Amy
EXT 1257
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I am really sorry about that.
If you need assistance with this or have questions-
Please let us know.
Amy
EXT 1257