business logo of Extreme Terrain

Extreme TerrainReviews 11,342

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey star
grey star
grey star
grey star
grey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
271
This company responds to reviews on average within 3 days

Instant Feedback

48,258 reviews

We monitor reviews for authenticity

Pennsylvania
2 reviews
0 helpful votes
Follow Kerri A.
Unfollow Kerri A.
Send Message
Share Review
Report Review

Great vendor!
May 24, 2023

Good price and fast shipping. Well packaged, too. Thanks

Date of experience: May 24, 2023
Minnesota
1 review
0 helpful votes
Follow Dale W.
Unfollow Dale W.
Send Message
Share Review
Report Review

Cover Up
May 24, 2023

Not really. My worn nasty old seats look great now with my new RC seat covers. Easy to order, easy to install, received very quickly!

Date of experience: May 24, 2023
Iowa
1 review
0 helpful votes
Follow Mena M.
Unfollow Mena M.
Send Message
Share Review
Report Review

Good
May 24, 2023

Received in good condition and fast. Easy access and easy website to use.

Date of experience: May 24, 2023
Florida
1 review
0 helpful votes
Follow Walter E.
Unfollow Walter E.
Send Message
Share Review
Report Review

Power stop breaks
May 24, 2023

Easy process and checkout. Customer service was helpful the only thing is I wish I would have known that they offered military discount before ordering.

Date of experience: May 24, 2023
South Carolina
1 review
0 helpful votes
Follow Charles M.
Unfollow Charles M.
Send Message
Share Review
Report Review

Order Received Right on Time!
May 24, 2023

As always you guys have the best products at a great price. And, you ship super fast. Thank you for being rock stars!

Date of experience: May 24, 2023
Mississippi
1 review
0 helpful votes
Follow Kurt N.
Unfollow Kurt N.
Send Message
Share Review
Report Review

New wheels for my Jeep
May 24, 2023

Great.selection and price. Fast delivery. Great experience!

Date of experience: May 24, 2023
Virginia
1 review
0 helpful votes
Follow J. R. K.
Unfollow J. R. K.
Send Message
Share Review
Report Review

So far so good
May 23, 2023

My 2K Jeep TJ with an old Skyjacker 4" budget suspension lift needs new rear sway bar bushings and end link bushings. So glad that ET has them bundled. Ordering was smooth. Was shipped right away. So far so good being that this is my first order.

Date of experience: May 23, 2023
Pennsylvania
1 review
0 helpful votes
Follow Jennifer K.
Unfollow Jennifer K.
Send Message
Share Review
Report Review

I purchased the plate because I believed it was needed in order to place a different rim on my spare tire holder. However, once I picked up my rims I discovered this plate was not needed and made a very easy return. I have other items on my wish list so I'll be coming back for more stuff.

Date of experience: May 23, 2023
California
1 review
0 helpful votes
Follow Hector C.
Unfollow Hector C.
Send Message
Share Review
Report Review

Thank you
May 23, 2023

Great floor mats for my 2014 wrangler are essential for protecting floors from dirt, debris, and moisture. They come in various materials such as rubber, vinyl, and carpet. The best floor mats have anti-slip features to prevent accidents and are easy to clean. They also come in different sizes and shapes to fit any space. Investing in high-quality floor mats can prolong the life of your floors and enhance the appearance of your space.

Date of experience: May 23, 2023
New Hampshire
1 review
0 helpful votes
Follow Malcolm L.
Unfollow Malcolm L.
Send Message
Share Review
Report Review

Fast Delivery
May 23, 2023

Part arrived promptly. Well packaged. Part looks well built. Look forward to adding some more parts to my truck.

Date of experience: May 23, 2023
Ohio
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Send Message
Share Review
Report Review

Great products, fast delivery, great video instructions on many products, easy returns and pricing seems fair.

Date of experience: May 23, 2023
Texas
1 review
0 helpful votes
Follow Cary I.
Unfollow Cary I.
Send Message
Share Review
Report Review

Easy install
May 23, 2023

It was pretty easy install……. Except for my anti-rock sway bar …. Was in the way of placing the bolt through the frame for the power steering support bar……. Looks nice

Date of experience: May 23, 2023
New York
1 review
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Send Message
Share Review
Report Review

Great customer service and parts,had issues with shipping witch is out of there control, one package lost in shipping witch they have a replacement on way as i speak

Date of experience: May 23, 2023
South Carolina
1 review
0 helpful votes
Follow Connor L.
Unfollow Connor L.
Send Message
Share Review
Report Review

My review
June 22, 2023

I've bought a few things from you guys. Never really had any problems until now. I ordered the rough country side nerf bars, when I received the order there was no tape or anything wrapped around the box to keep it closed. Also when I opened the box all of the nuts, bolts and washers were scattered throughout the box. They weren't even in bags and some were missing that I had to replace. I like you guys so I'm hoping it was just an accident. Just letting you know how my experience went. Overall once I figured out all the parts, the steps were easy to put on and look really good

Date of experience: May 23, 2023
Support R. Extreme Terrain Rep
over a year old

I am really sorry about that.
If you need assistance with this or have questions-
Please let us know.

Amy
EXT 1257

Oregon
1 review
0 helpful votes
Follow DYANNA Q.
Unfollow DYANNA Q.
Send Message
Share Review
Report Review

Bad $#*!
May 23, 2023

Fast shipping well packed easy to follow instructions. Using basic tools I installed the parts as soon as delivered.

Date of experience: May 23, 2023
South Carolina
2 reviews
0 helpful votes
Follow joseph A.
Unfollow joseph A.
Send Message
Share Review
Report Review

Great speed
May 23, 2023

Great products and variety to choose from. Great shipping speed, response, and follow up

Date of experience: May 23, 2023
Florida
1 review
0 helpful votes
Follow Ryan U.
Unfollow Ryan U.
Send Message
Share Review
Report Review

Easy to find parts
May 23, 2023

Shipping was fast. Arrived on time. Got setup with an installer within 2 business days of my order.

Date of experience: May 23, 2023
Iowa
1 review
0 helpful votes
Follow Kira I.
Unfollow Kira I.
Send Message
Share Review
Report Review

Great experience
May 22, 2023

Site was very easy to navigate, added bonuses are the install/review videos as well as being able to see the mods on my vehicle. (Not to mention the loads of customer photos with reviews). I will be using/buying future jeep mods from extreme terrain again! (Already have some stuff saved to the wishlist provided)

Date of experience: May 22, 2023
Arizona
1 review
0 helpful votes
Follow Danny S.
Unfollow Danny S.
Send Message
Share Review
Report Review

Got it and the 12 emails
May 22, 2023

I got the box but I don't know what's in it yet because I'm busy. I also got the 12 emails since I ordered the side steps. The next time I order an accessory for my Gladiator, I'll shop around in hopes of getting fewer emails.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Send Message
Share Review
Report Review

I ordered four ignition coils for my Tacoma I was excited to receive the package to find out I received four t-shirts for my $260 purchase phone was not careful on doing their job

Date of experience: May 22, 2023
Support R. Extreme Terrain Rep
over a year old

I am so sorry to hear that!
I reviewed your order and I see you have reached out to
Our customer service and they are assisting you.
If you have any other questions, please let me know.

Amy
EXT 1257