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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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After fighting with Wal-Mart for two undelivered tires, I came here and within two days they were on my doorstep! Now they are on my Jeep and look amazing! Thank you!
Have ordered may parts and always have good service and parts always on time
Good and fairly easy install. Used their video on YouTube to instruct me rather than the included paper instructions. Watch it through first so you can make sure you have all the correct tools and sockets you need
I ordered 3 sets of replacement LED bulbs for my wife's Wrangler. I also paid an additional $9.99 for 2 day shipping, as I wanted to install them prior to a trip. The 2 days have come and gone, so I reached out to Customer Service. I was told that the 2 day shipping referred to week days only. Unfortunately, this is not represented on the site when paying for faster shipping. Had this been known, I would have shopped elsewhere. I just purchased 2 new Jeeps and hope this $9.99 gain is worth the literal thousands that you just lost. I realize I am only 1 customer, but the Jeep community is a HUGE network for positive and negative reviews.
Fast delivery and solid product. Jeep gladiator rear rock sliders good quality.
Best price i have seen, so had to buy! Same item on Amazon $25 more plus had to pay shipping.
Still shipped third part...
My package arrived at my house a day early which was great. The installation was easy with no complications. Now my jeep no longer makes noise or have any wobble in the wheel.
Part fits perfectly exactly as advertised. Fast delivery.
Good experience finding product I wanted. However, too many emails & have to spam them from overfilling my email.
Perfect fit. Order received quick and was able to install over the weekend.
The mirrors will work, BUT the rubber straps should be longer for use on a Wrangler's mirrors. The plastic clips that attach to bottom and top of existing mirror should be wider/deeper as they barely fit onto the Wrangler mirror. On each mirror I tied the two straps together to keep the outer strap from slipping off edge of existing mirror. I am still concerned if they will stay on above 60 MPH!
Was just right for my jeep--as advertised. Great price!
You shipped the order out on time. On the day of expected delivery, there was construction happening on my street. USPS delivered our mail. I received a package from Amazon and my neighbor got a UPS package. FedEx would not deliver. The next day same thing happened. When I called FedEx they had to deliver to a FedEx office so I could pick it up the next day 2 days later. So this isn't on you guys. Its the local FedEx peeps I'm not happy with.
Amazing. Thank you. Amazing customer service. Awesome experience.
Arrived early and in great shape. Fit perfect and looks marvelous!
Bumper showed up within a week and well packaged. My original email confirmations left out one of the parts to the bumper. I called and was ensured all the boxes were shipped and also was resent the email confirming the other box was on its way.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I looked up your order based on the info provided
And I see other items on your order- but not bulbs.
If you would like to discuss, I would be happy to look into this
For you.
Please let me know.
Amy
EXT 1257