On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Product was priced well, shipped fast, correct and easy install
Still waiting on my order. Your website says one thing. Then you send emails stating something else. All I know is basically you took my $183.
Always quick and reliable shipping and great prices..
I had a great experience Benjamin P was a huge help very informative, great communication and super quick follow ups to all my questions.
I have always had good service through Extreme Terrain.
Quick and easy.it was easy to order, and product arrived quickly.
Ordering super simple and best price found. Fast shipping. Really happy with the experience and will be back in the future!
Delivery and processing went as smoothly as I can ask.
Have not installed yet waiting on my truck from factory
It's always a good thing when you can order a product and receive it in a reasonable amount of time with no damage. No problems ordering and getting my items. Everything I ordered was also a great quality product.
All my questions were answered and helped me place my order for a complete soft top for my Jeep.
Was nice to see pictures that match our Jeep. Makes it much easier to decide
This order would of been 5 stars. The order process was easy and prices were competitive. But the way the order was packaged. We'll I recievedi box that looked like it had been kicked around. 6 small heavy packages were placed in a large box and the only thing keeping the smaller boxes from moving was a couple pieces of shipping paper. I had ordered some wheel bearings and one of them had ripped through its original packaging and was tossed around inside the large box causing damage to itself and the other packages.
Delivered on time and everything was in the box. Already installed and we love it!
It is always a bad experience to find out that the product you b uy at a reseller is more expensive than the manufacturer advertised product. That happened to me and if I return to exterme terrain will be after triple checking pricing.
If you have product or pricing questions, our
Customer service is happy to help.
Please let us know.
Amy
EXT 1257
I just got the bumpers and installed. The shackle mounts are already starting to rust in areas
I am really sorry to hear that,
I see you have already reached out to our customer service.
If you have any questions, please let us know.
Amy
EXT 1257
I received my order quickly and it's exactly what i needed.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear that.
I have reviewed your order and left you a voicemail.
If you have any questions, please let me know.
Amy
EXT 1257