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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great help
Open box
Product arrived in "like new" condition.
Item Arrived on time and in good shape. Easy to get in touch with customer service if needed,
So many different ones to pick from and I liked them all! But after I chose and paid it didn't take long to get them. Great experience! Fast shipping!
When I put in my 2023 Jeep Gladiator, Extreme Terrain brought up everything I can possibly get for my Jeep. Awesome because I couldn't find seat covers. Bought the Rough Country and I absolutely love them. They don't look like seat covers. They look like the actual seats. Will always order from here if I need anything. Thank you so much!
Saw they were on sale and just what i was looking for. Best part was they were made by the same company as my bumper i purchase from Extreme Terrain a while back.
Great product for the price and delivery time, easy to install and to open and close and will be perfect during our offroad adventures. Quality product
Did not receive order as presented, customer service was dismissive and unhelpful.
Would never know that the rain guards were open box. Everything was like new and install took 10min, super easy. Package arrived in excellent condition. Can't wait to find another open box score on Extreme Terrain!
Shipping was super fast. Merchandise in excellent condition.
Very easy installation and so far appears to be working great, I like it.
Great options fast and easy service. Quick free delivery
Fast shipping and communication was great. The packaging was ok in half the order, but the other have was poor.
The problem centered around the video showing the installation one way differed from the instructions I received with the Gas Cap Cover. The video was an easy installation - the instructions with the package not so much.
I tried the video way, but couldn't get it to work. I didn't wand to try the paper instructions. So, most likely sending back for refund.
I see you have reached out to our customer service.
If you have any questions, please let us know.
Thank you for your feedback.
Amy
EXT 1257
It was quick and easy. I'll know more when I use the products I purchased.
Website was easy to use...enough information to make a good buying decision...standing behind their product was excellent. Purchased a Gladiator water proof tarp. Excellent product, but a little pricey...very well made though.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that you had trouble with your open box order.
I have left you a voicemail after reviewing your order.
If you have any questions, please let me know.
Amy
EXT 1257