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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I ordered a set of rear tube doors for my jku I bought some that were open box they had been assembled and used for video shoot and disassembled and repackaged I got them for much cheaper than brand new they were easy to assemble and look great on my Jeep thanks
Needed a way to mount my spare in my bed and the jeep mount was the way to go without taking up too much space and too much money.
Very good browsing, a large selection of options from top to bottom of the wrangler.
Ordered items that say they are in stock and find out there not. Slow mailing on items instock.
The delivery person delivered it to the wrong address
I am so sorry to hear that happened.
If you have any questions, please let me know.
Amy
EXT 1257
You bring very interesting products to keep my Jeep as is and make it actual.
Easy to navigate site, quality product, fast delivery
The how too video is very helpful when deciding what to buy.
Super easy to order and shipping was very quick. Easy installation in under an hour. My hood is rock solid now...bye bye hood flutter!
Always quick and simple. Order was shipped and received right on time.
This is absolutely the best jeep mod company hands down. Nothing but great things from this guy. Free and SUPERFAST shipping. Win win.
Website slow as molasses in winter time.
I was looking for something for my Jeep Wrangler. The site was user friendly and the ordering process was smooth.
Wheels and tires look awesome on my TJ. So happy with the purchase.
This is second Jeep I have outfitted with a wheel/tire package from Extreme Terrain; one positive and one a little disappointed.
The most recent experience left me disappointed. Received five wheel/tires and one tire's balance weights were not attached well and the weights had fell off; thus giving reason to question the quality of the "free mount/balance" of the remaining four wheel/tires. I made an appointment with a local tire shop to have all five wheel/tires balanced before mounting the wheel/tires on my Jeep.
Overall, not a huge issue, just a big inconvenience and additional cost in order to mount the wheel/tires I just spent a lot of money for. Minus the one tire with the balance weight issue, quality of the wheels and tires were perfect.
Very quick delivery. Product was as described. I would order from them again
ExtremeTerrain was great, and so was the top I ordered as a graduation present. But three weeks after using it, the rear window zipper broke. Is there a warranty? Please contact me.
Thank you.
I am so sorry to hear the rear window zipper broke.
I have left you a voicemail.
If you need assistance or have questions-
Please contact our customer service.
We are happy to help.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257