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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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The shopping experience was perfectly fine my problem was with the instructions for the item I bought. The instructions were just terrible but that's not extreme terrains fault they are great
Ordered my package on a Friday and got to my place the next Thursday it was actually expected to be at my place on Friday so it got here a day extra allowing me to get work done on my Jeep sooner.
Placed and order for a pair of Barricade Tube doors and an air compressor. Items once again arrived quickly and in great condition. Have not had any problems with anything I have ordered from Extreme Terrain.
Easy process great product. Have bought from here before definitely will continue.
Customer service were very informative and helpful in finding the right wheel spacers for my truck, they look GREAT and didn't alter my truck's handling in any way. Love them
Received a wrong spare wheel cover. But got a exchange for the correct spare wheel cover very quickly, great communication with Extreme Terrain.
The product was as described, shipping was fast and the installation took about an hour. I am very satisfied with this order and the quality of the roof rails. Highly recommended!
When I went to put on the window piece, i was missing a piece name immediately called and Amy, i think was her name, worked out the solution. So I went to work the next morning and cut a 2 inch piece of pipe and used it for three or four days, until the actual spacer showed up.
I am sorry that you were missing parts.
Thank you for contacting our customer service and I am
Glad we were able to help you out with this.
If you have any questions, please let me know.
Amy
EXT 1257
I finally got it. Easy install. I used blue locktite plus 100% silicone in all the bolt holes and over top of screws to prevent any water entry. Looks great! Will Install a basket on it in the morning. To darn hot down here to work past 9am. UGH
10/10 shopping experience. Fast delivery, good options on parts and good prices.
Excellent craftsmanship and very easy to navigate the site.
Easy to install. Showed up quickly. Helps block the sun.
Shipped fast. Easy to install and looks great. Good product for the money.
Locating the part and checkout was easy. They arrived in good condition and appear to be high quality.
Found what I was looking for easily and checkout was a breeze. Especially liked the free shipping and the anticipated prompt delivery.
From finding the item I needed and ensuring that it would fit my Tacoma, to creating an account and processing payment. Everything went smoothly.!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
If you have any product questions-our customer service
Is happy to help. Please let us know.
Amy
EXT 1257