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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Hassle free experience. Product was as described. Fit great! I purchased a barricade trail force front bumper and skid plate. Absolutely love it!
Great as always. Super fast shipping, everything arrived in perfect condition.
Previous experience have been great this one I did not like due to biometric consent acknowledgement!
Many products to upgrade your ride. Experts to help with questions and get service.
I will be buying here again!
Good store for decently priced parts. Nobody is perfect, but Extreme does good job trying be.
Got great help from the technician and found everything I needed. A great selection of options to choose from and easy check out too!
Always find what I need for my 2012 Jeep Wrangler. They offer a large selection of upgrades.
I was excited getting my first Jeep. They shipped so quickly I had the stuff in two days. Everything is high quality and as pictured. Have already ordered a few other things from them.
Nothing but professional. This is a return order. I appreciate your business model
Bad cause now it's the weekend and I can't finish the job due to parts labeled right but after I packaging they are wrong.
Purchased a pair of Go Rhino RB20 for my Tundra. They are good quality and fit directly with no modifications. What really impressed me was the delivery ordered them and they delivered the following afternoon
Very easy website to navigate and have some amazing parts at amazing prices!
Package was shipped on time and as promised. Great selections as well!
Every order I've placed on this website has been quick and easy. Never had one problem and the prices are very reasonable. Definitely recommend
Had to ask questions and a rep contacted me and answer all my concern on this item
Enjoy the product also easy to purchase items like the website
I always have great experience with customer service even when things don't always work out exactly as you think they would. Customer service always makes it right.
Lots of neat stuff to choose from for my wrangler-jl. Prices are usually good.
Quite satisfied with the service to date. No regrets. Will continue to support.
Last order came in on time. I will be ordering more at a future date
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Patrick,
I'm sorry that you received the wrong product, but it was labeled correctly. I see that you have spoken to customer service, and your return is currently under review by our tech department. They reached out to you yesterday to ask if you would like a replacement for the correct item. You can simply respond to them confirming your choice, and we will send your return label to you. Due to this inconvenience, I have issued you a promotional credit to use on a future purchase, either online or over the phone. If you need anything else in the meantime, please feel free to reach out to us.
Thank you,
Allison