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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Ordered wheels and tires, one wheel is very scratched. I will be contacting customer service. Also, only one of the wheels has weights on it (the one that is scratched) none of the others have weights, which seems suspicious. Its very unlikely that 3 our of 4 wheels/tires are perfectly balanced from the factory.
Everything I needed ( rotors,pads and wheel speed sensors) and at a good price.
Always willing to answer any questions I have for parts for my son's jeep and always go the extra mile. Highly recommend.
What a great web site very easy to use, if you call with a question very easy to talk to, if you need anything for your jeep this is the only place to buy from Jeff w
So I bought tires and wheels, mounted, balanced with the tpms installed. Shipped to my house ready to mount… I did so and its like a new jeep. Balancing is great and now sooooo smooth. Could not be happier
Placed order on a Sunday got a shipping confirmation 2 hours later. Arrived at door when they said it would.
So they're definitely needs to be instructions with how to install these. It's a lot of guessing and watching the video there was no instructions at all to put on the fake plastic rivets.
I had a bad experience with a competitor in the off-road industry recently. The staff at Extreme Terrain were sympathetic with my situation and made the purchase of my Terra Flex driveshaft painless. No BS and honest shipping times. No confusion equals no problems. Many thanks to Jordan and the crew. I will be spending my money here regularly.
Always good doing business with Extreme Terrain. Never had issues, and their installation videos are awesome.
Always buy from extreme terrain. Love their installation videos which help tremendously! Awesome company, and quick shipping!
Super quick delivery! Showed up really fast and the box was in good shape.
I ordered wheels and tires and they can in very quick and the only thing bad I would have to say is the wheel weights had fallen off 3 of the 5 wheels so I had to take them to my local shop and get them re balanced. Other than that everything was good.
Everything arrived on time and in good condition. The thermostat is a replacement for a unit I bought locally that failed within a week.
The 2-sided tape on each piece does not adhere to anything - Redrock Shifter, Cup holder bezels and interior door handle trim. Cleaned all areas with denatured alcohol, let it dry STILL not one piece adhered. Possibly old units that sat too long in the warehouse.
I am very sorry to hear that.
If you have any questions about your item or if you need
Assistance- Please contact our customer service.
We are happy to help.
Amy
EXT 1257
Searching products is easy and shipping is really fast.
Found the new air intake I wanted quickly thanks to the site's fitment guide, and it fit perfectly for an aftermarket intake system.
The site is easy to use and there is a great selection with fast shipping.
The ET website is extremely easy to use, find the product you want and order it. Shipping was extremely fast and updates were provide along the way. It was a great experience!
I had a winch that died the first time it was used and the customer service person took back the defective unit. Unfortunately there was no replacement in stock so I had to get a different model.
The box was received unscathed but inside the manufacturer's packaging it was obvious that the pump had worn a hole through the carry case. The pump itself was fine and performs well but the way the manufacturer puts it in the case allowed the pump to damage the bag.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Please if you have any questions or need assistance with an item-
Our customer service is happy to help.
You can call or chat in.
Amy
EXT 1257