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Extreme TerrainReviews 12,647

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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49,646 reviews

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North Carolina
1 review
0 helpful votes
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Love the window decal
October 18, 2023

Very easy to order love the site will order more in the future

Date of experience: October 18, 2023
Virginia
1 review
0 helpful votes
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Extreme
October 17, 2023
Updated review

I love the products and the selections. Customer service is good. Marketing is absolutely annoying! I bought Mopar Running boards /side steps the very first time to the website. I get minimum of 2 emails and 2 text daily telling me to order the exact product I bought and own! I order more products exactly the same a constant mail storm of emails and text telling me to order the exact items I have purchased! I absolutely hate the unintelligent marketing.

Date of experience: October 17, 2023

Easy, choice, quality
September 20, 2023
Previous review

Easy, choice, quality

Date of experience: September 20, 2023
Florida
1 review
0 helpful votes
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Always great service
October 17, 2023

Ordered and received my package in a short period of time

Date of experience: October 17, 2023
Florida
1 review
0 helpful votes
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Running boards
October 17, 2023

The OEM running boards I was looking for were easy to find and easy to order. They were promptly shipped and arrived exactly when promised. They were also very easy to install. I would recommend this product and Extreme Terrain.

Date of experience: October 17, 2023
Kentucky
1 review
0 helpful votes
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Reliable company, excellent products
October 17, 2023

Reliable company, excellent products, good shipping and tracking service. That's excellent.

Date of experience: October 17, 2023
New Jersey
1 review
0 helpful votes
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Highly recommended
October 17, 2023

Well made skid plate bolted right. The skid plate was really easy to install.

Date of experience: October 17, 2023
Washington
1 review
0 helpful votes
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Perfect
October 16, 2023

Love everything I've bought. Customer service is amazing!

Date of experience: October 16, 2023
Pennsylvania
1 review
0 helpful votes
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Side boards
October 16, 2023

They came really quick and the look awesome. I would continue to order from them. A coupon would be nice though

Date of experience: October 16, 2023
Alabama
3 reviews
0 helpful votes
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Senior Jeeper
October 16, 2023
Updated review

Not my 1st purchase but never disappointed. If E.T. Sells it then I can depend on it being of decent quality, ha, I may not like it but that's on me and not on E.T.

Date of experience: October 16, 2023

Good company to deal with but the website was really...
September 4, 2023
Previous review

Good company to deal with but the website was really difficult to deal for some reason

Date of experience: September 4, 2023

Randy's jeep improvements
March 3, 2023
Previous review

Product as described and shipping punctual. E.T. Has always delivered with quality and timely shipping, thanks

Date of experience: March 3, 2023
Texas
1 review
0 helpful votes
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Called John EXT.1196 to verify the fit for my Jeep. He was very helpful!

Date of experience: October 16, 2023
Nevada
2 reviews
0 helpful votes
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Diff Skids
October 16, 2023

Front and rear RC Diff Skids. HEAVY DUTY. Two person job for rear. Look good but fighting a slow leak on the front. Nothing some more RTV won't fix... Only one real gripe but that is a Rough Country design on the front Diff Skid where the U-Bolt attaches. They use a 1/2" nut and the 1/2" socket has a hard time fitting in there.

Date of experience: October 16, 2023
South Carolina
1 review
0 helpful votes
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Good as always. I have a 2009 wrangler so more to come.

Date of experience: October 16, 2023
Texas
1 review
0 helpful votes
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Fender Flare Review
October 16, 2023
Updated review

Outstanding! Arrived in 2 business days directly to my doorstep.

Date of experience: October 16, 2023

Spacers
August 29, 2022
Previous review

Outstanding delivery time and email updates. I love this website

Date of experience: August 29, 2022
New Mexico
1 review
0 helpful votes
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Very quick delivery
October 16, 2023

Very easy to order and my package came fast
Very satisfied

Date of experience: October 16, 2023
New York
1 review
0 helpful votes
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Great Customer Service
October 16, 2023

I had a problem with a part I ordered and customer service walked me through it in a professional manner.

Date of experience: October 16, 2023
Montana
1 review
0 helpful votes
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Thumbs Up
October 16, 2023

Information on the products was detailed enough for me to make an informative decision on which product was right for me and my Jeep.

Date of experience: October 16, 2023
Minnesota
1 review
0 helpful votes
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Disappointed
November 15, 2023

Purchased an open box item so I expected that there would be a few scratches and stuffs on the item, no problem there, my disappointment came when my item was delivered by FedEx and I noticed that the box item was shipped in had a substantial hole in it and when I moved it parts inside began to come out of this hole.
Additionally after opening the box I was greeted by a real mess, obviously everything was in disarray, plastic bags of nuts and bolts were open and everywhere and it was easy to see the whole thing was just thrown in the box haphazardly and shipped, many installation parts missing.

VERY DISAPPOINTED!

Date of experience: October 16, 2023
Support R. — Extreme Terrain Rep
over a year old

I am very sorry to hear that.
I have left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Texas
1 review
0 helpful votes
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Thank you
October 16, 2023

Item arrived on time and in perfect condition. Thank you

Date of experience: October 16, 2023
Missouri
1 review
0 helpful votes
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Awesome light covers
October 15, 2023

The Jeep bear light covers are awesome and was shipped quickly.

Date of experience: October 15, 2023
Utah
1 review
0 helpful votes
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Jeep JK Delete Kit
October 15, 2023

Amazing product and delivery! Thank you! Love how it looks on the Jeep!

Date of experience: October 15, 2023