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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Very easy to order love the site will order more in the future
I love the products and the selections. Customer service is good. Marketing is absolutely annoying! I bought Mopar Running boards /side steps the very first time to the website. I get minimum of 2 emails and 2 text daily telling me to order the exact product I bought and own! I order more products exactly the same a constant mail storm of emails and text telling me to order the exact items I have purchased! I absolutely hate the unintelligent marketing.
The OEM running boards I was looking for were easy to find and easy to order. They were promptly shipped and arrived exactly when promised. They were also very easy to install. I would recommend this product and Extreme Terrain.
Reliable company, excellent products, good shipping and tracking service. That's excellent.
Well made skid plate bolted right. The skid plate was really easy to install.
Love everything I've bought. Customer service is amazing!
They came really quick and the look awesome. I would continue to order from them. A coupon would be nice though
Not my 1st purchase but never disappointed. If E.T. Sells it then I can depend on it being of decent quality, ha, I may not like it but that's on me and not on E.T.
Good company to deal with but the website was really difficult to deal for some reason
Product as described and shipping punctual. E.T. Has always delivered with quality and timely shipping, thanks
Called John EXT.1196 to verify the fit for my Jeep. He was very helpful!
Front and rear RC Diff Skids. HEAVY DUTY. Two person job for rear. Look good but fighting a slow leak on the front. Nothing some more RTV won't fix... Only one real gripe but that is a Rough Country design on the front Diff Skid where the U-Bolt attaches. They use a 1/2" nut and the 1/2" socket has a hard time fitting in there.
Good as always. I have a 2009 wrangler so more to come.
Outstanding! Arrived in 2 business days directly to my doorstep.
Outstanding delivery time and email updates. I love this website
I had a problem with a part I ordered and customer service walked me through it in a professional manner.
Purchased an open box item so I expected that there would be a few scratches and stuffs on the item, no problem there, my disappointment came when my item was delivered by FedEx and I noticed that the box item was shipped in had a substantial hole in it and when I moved it parts inside began to come out of this hole.
Additionally after opening the box I was greeted by a real mess, obviously everything was in disarray, plastic bags of nuts and bolts were open and everywhere and it was easy to see the whole thing was just thrown in the box haphazardly and shipped, many installation parts missing.
VERY DISAPPOINTED!
Item arrived on time and in perfect condition. Thank you
The Jeep bear light covers are awesome and was shipped quickly.
Amazing product and delivery! Thank you! Love how it looks on the Jeep!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I am very sorry to hear that.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257