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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Very prompt service. Good product. Easy to install.
Awesome, enjoy my purchase and they look great on my Jeep.
I received my product quick and it was not damaged.
I got what I ordered in a timely manor. It worked as expected. Got my jeep back on the road!
Received my order on the expected day, installed it the next morning (perfect and easy). I can drive at night again
Easy to deal with, had just what I wanted, shipped fast - very satisfied!
Easy to find items, easy to order. Now we just wait to receive it and make sure it fits.
Called customer service and once I got to Yasmin A, he assisted in getting a compatible wiring harness for tge light bar I previously ordered(recommended one was out of stock). Received in 2 days
Very quality parts and better yet they were delivered 3 days ahead of schedule.
Great product. I thought for the price they would be average. Delivered right away and put them on the same day. They went on easy and the quality was awesome.
Install went well, you'll need several pieces of equipment to do it right. Including hose pinching pliers, M8x1.25 bolts to remove rotors, impact driver very helpful, torque wrench, ect. This was my second time doing brakes, if you take your time and watch some YouTube videos it should go well for anyone.
I found when I was shopping for and more had a great price and good quality
I would definitely recommend this website to my Jeep friends!
Great price, fast delivery, product as described. Clear instructions on how to install. Happy customer.
I ordered all the bushings for my TJ and they arrived here FAST! So great job E.T.! Actually you guys have always got my orders here fast. Mostly in 3 days or less! Most places can't say that or any where near it! All my parts were correct exactly what I needed. Thanks again E.T. Your friend BUCK PARNELL.
I ordered through them because they advertised quick shipping. 10 days later, there is still no progress in shipping or update on the replacement product being shipped. Highly unsatisfied.
I ordered some rear floor mats on a Saturday that I needed for Sunday desperately and the website prompted me for Sunday delivery for an extra $5 and some change. I knew it sounded to good to be true so I gave it try since when I order through Amazon I see that they've delivered items to my front door at 4am which o was amazed by. Nevertheless here it is Tuesday and still no mats. I talked with customer service and they was nonchalant so I'm taking by business else where. Never know a company to be so money hungry over a $5 shipping charge where they failed to meet the commitment. What was a good company has shown me that they don't give a damn about anything except making a buck no matter if they failed on there end. The csr says you don't qualify for free shipping I was asking for free shipping I knew I didn't qualify for free shipping but their website said get it by Sunday for and additional $5 BEWARE OF THEIR SHIPPING just go with normal slow as hell shipping practices cause they don't stand behind what they say. Then when I told the csr that my jeep club would be notified and we would look elsewhere they want to offer a $10 voucher they're missing the whole damn point.
I am so sorry to hear about your experience.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
Easy to order. Great product description along with wonderful installation video helped me decide to purchase this product.
They handled all my needs with orders returns and refund in a timely manner. Great company..
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I have reviewed your order and I see that you have spoken with our customer service.
If you have any questions- Please let me know.
Amy
EXT 1257