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Extreme TerrainReviews 12,643

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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Clutch replacement
November 26, 2023

Everything looks great, but have not installed it yet. Will be installing this week.
Thank you.

Date of experience: November 26, 2023
North Carolina
1 review
0 helpful votes
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Love them Step Rails
November 26, 2023

Received and i installed them on Tuesday / Was in the Unwarier trails for Wednesday-Friday (over Thanksgiving) Then headed to Fort Fisher for some beach riding Saturday-Sunday.
Easy install look great and the price not to bad.

Date of experience: November 26, 2023
New York
1 review
0 helpful votes
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My return.
December 3, 2023

Material is cotton and not going to be sufficiently waterproof. Advertisement was not clear on that issue.

Date of experience: November 26, 2023
Support R. — Extreme Terrain Rep
over a year old

I am very sorry to hear that you are having issues with your cover.
I have left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Minnesota
1 review
0 helpful votes
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Great products
November 25, 2023

Easy to find what I was looking for online and in the catalog

Date of experience: November 25, 2023
California
1 review
0 helpful votes
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Easy from start to finish.
November 25, 2023

Easy to find the parts to fit your specific vehicle and ordering was a snap. Shopping was fast and anyone who can turn a wrench can install the product. Overall I'd give them a 10/10.

Date of experience: November 25, 2023
Texas
1 review
0 helpful votes
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Roof rack
November 25, 2023

I absolutely love it easy to install. It is exactly what I want to easy to find it on there web site and a great price and product too

Date of experience: November 25, 2023
South Carolina
1 review
0 helpful votes
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Excellent
November 25, 2023

If you have jeep wrangler and need stuff to make it truly yours. This is the site for you.

Date of experience: November 25, 2023
Arizona
1 review
0 helpful votes
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Easy Process
November 25, 2023

Ordered side steps and they came quickly and with no damage. Mounted and happy.

Date of experience: November 25, 2023
Alabama
1 review
0 helpful votes
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Great experience
November 25, 2023

Everything came on time, no damage, no complaints. Perfect experience

Date of experience: November 25, 2023
Washington
1 review
0 helpful votes
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Fast shipping
November 25, 2023

Exactly what I needed and got it shipped fast. Nice quality very impressed

Date of experience: November 25, 2023
Texas
1 review
0 helpful votes
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Great
November 25, 2023

I replaced OEM skid play with this. Be sure to use all your gas before trying to install this.

Date of experience: November 25, 2023
South Carolina
2 reviews
0 helpful votes
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I was hesitant to order this from Extreme Terrain because I knew it would come via "big shipper" delivery. Bed guard and steps came first and were packaged well and no damage at all. Bumper came a day later and they knocked it out of the park! The bumper was packaged just as well and had no damage upon delivery.

Install was a breeze using the video online at Extreme Terrain. Bumper fit perfect with no modification needed. It is very heavy and well-constructed. Very pleased with the product and with Extreme Terrain.

Date of experience: November 25, 2023
Texas
1 review
0 helpful votes
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The order was shipped very quickly after order was received. When arrived it packaged well.

Date of experience: November 24, 2023
Oregon
1 review
0 helpful votes
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Fast and easy
November 24, 2023

The experience was like the title says fast and easy to use. This is my go to place for what I need for my jeep

Date of experience: November 24, 2023
Montana
1 review
0 helpful votes
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4runner exhoust
November 24, 2023

I always had great experience with your web site. Your web site is real easy to use.

Date of experience: November 24, 2023
Ohio
1 review
0 helpful votes
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Earl gray jeep
November 24, 2023

All the items fit perfectly, always a pleasure shopping with Extreme. Terrain

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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Outstanding Service
November 24, 2023
Updated review

I am very impressed with the professional assistance I have received when I contacted customer service. The instructions that come with the items are easy to follow. I have purchased several items and I also had one returned item, I highly recommend Extreme Terrain.

Date of experience: November 24, 2023

Outstanding service and instructions are easy to follow
October 19, 2023
Previous review

Outstanding service and instructions are easy to follow. Highly recommended and will continue to buy future items.

Date of experience: October 19, 2023
Pennsylvania
1 review
0 helpful votes
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Happy with my experience
November 24, 2023

Easy to purchase, received everything in a timely manner.

Date of experience: November 24, 2023
South Carolina
0 reviews
0 helpful votes
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Good customer service except …
November 24, 2023

Got my order in a timely manner. But when I log into my account I cannot see my order due to needing "email verification" which I've done SEVERAL TIMES. Very frustrating bc I'd like to see my orders. In addition, I wanted the tires mounted into the rims and they weren't. However they gave me a $20 credit voucher when I called (to spend online only).

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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Freedom Top Seals
November 24, 2023

The ordering process was easy and I received my order on time.

Date of experience: November 24, 2023