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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Ordered wiper motor, it was delivered in one day and install was super easy
Order was easy. It's what she wanted for Christmas.
I was very impressed how easy it was to order and how quickly it arrived.
I ordered this tire cover for my 2023 Wrangler 2dr. As I am a retired LCDR.
Ordering was quick and easy. Prompt arrival time. Tire cover and packaging looked to be reused or redone. Tire cover had some black ink blemish marks in the white background of the Navy eagle.
Cover installation time was 10 minutes and fit is very good.
Website was very easy to use with excellent product descriptions.
Great replacement for the stock driveshaft. It fixed a horrible shaking/clunk noise I had when driving at high speeds after lifting my vehicle
I ordered these wheels on Friday and received them on Saturday. Superior customer service!
Very good service I have received everything quickly and will buy again
Most Internet sellers fail on shipping and handling. Not Extreme Terrain for which I'm really happy.
A ton of stuff available and ships quickly. Great customer support.
Great customer service. Got my order a day earlier than expected.
Always find great product on this app! And always reasonably priced so that helps a lot.
Great deal, great product, and super fast shipping. Thanks Again!
Shopping was quick and easy and there was a large selection to choose from
Ordered my door hinges, delivery address was changed (not by me). I said OK I will reorder (thinking I put in the wrong delivery address). Second time made sure delivery address was correct. It was now different upon shipping. L called customer service the told the addresses come up as the same location. But I will have pay an additional $17 to change the address. I paid for shipping protection both times. So far I have spent over twice what the part cost and might as well have gone Mopar.
I ordered the Overhead Gun rack for 2023 Toyota Tacoma.
I was disappointed that it will only fit smaller rifles/shotguns.
I have to squeeze my 18"-12 gauge into it.
This will not accommodate anything longer than that. FYI
Very happy with my seat covers. Can hardly tell my seats have covers they blend in so well.
You guys had everything that I needed and was able to get it to me right away. The issues came when it came to the payment method. I realized right away after I ordered that I inserted the wrong payment method. Called right away to adjust and there was nothing that could be done. For some reason 2 items were canceled on the order as well?!? A disappointing experience, but I received the main item that I was after and no one else had.
Always have to look out for the internet trolls leaving bad reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I see that you have spoken with our customer service.
Please let me know if you
Have any other questions.
Amy
EXT 1257