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Extreme TerrainReviews 12,621

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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Pennsylvania
1 review
0 helpful votes
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Product was great came very quickly fit was perfect

Date of experience: December 30, 2023
California
1 review
0 helpful votes
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Great packaging
December 30, 2023

My package was well protected and wrapped. I was worried it would be damaged cause a corner of the outside box was slightly crushed but it wasnt. Thank you for your magazine and stickers as well! Have a great New Year!

Date of experience: December 30, 2023
California
1 review
0 helpful votes
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You folks are great!
December 30, 2023
Updated review

Was late in ordering Christmas gift for partner, you got it to me in time to go under the tree. Thanks!

Date of experience: December 30, 2023

Great selection
December 6, 2022
Previous review

Great selection. Fast and Easy-thanks

Date of experience: December 6, 2022
Pennsylvania
1 review
0 helpful votes
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Easy shopping
December 29, 2023

My mirrors were easy to find on the site and I received them rather quickly.

Date of experience: December 29, 2023
Georgia
1 review
0 helpful votes
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Wheel bearing
January 5, 2024
Updated review

Got order tried to reorder for other side can't get it done. Will be going back to NAPA

Date of experience: December 29, 2023
Support R. — Extreme Terrain Rep
over a year old

Please feel free to reach out to our customer service if you
Have any questions.
We are happy to help.

Amy
EXT 1257


Easy to find parts
March 15, 2023
Previous review

Easy to find parts

Date of experience: March 15, 2023
Arizona
1 review
0 helpful votes
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Issue with payment
December 29, 2023

At checkout I had an issue with putting in my credit card info. This was with my home PC. I had the same problem with my iPhone. I waited for a couple of hours and was able to complete the purchase at that time. That is why I only gave a 4 star rating. This is the first time I've had a problem. Other than that, keep up the great work!

Date of experience: December 29, 2023
New York
1 review
0 helpful votes
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Awesome Mini Storage Bins
December 29, 2023

This little mini storage bin set up fits like a glove, and looks like an OEM part. It offers 2 bins for keeping smaller items close at hand in the console area. Extreme Terrain came through with a great price and quick shipping. If you are looking for a little upgrade to the console of your JT, you can't go wrong.

Date of experience: December 29, 2023
Wisconsin
1 review
0 helpful votes
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Fast Delivery
December 29, 2023

Everything arrived well packaged and delivery was fast.

Date of experience: December 29, 2023
New York
1 review
0 helpful votes
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Wheel and tires for my JK
December 29, 2023

Easy and quick. I would do business with them again!

Date of experience: December 29, 2023
Illinois
1 review
0 helpful votes
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Jeep storage
December 29, 2023

Cant thank you enough once again for the great service and quick delivery

Date of experience: December 29, 2023
Illinois
1 review
0 helpful votes
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Excellent Customer Service
December 29, 2023
Updated review

Excellent customer service! Fast delivery! They helped me place my order even saved me money! I can't beat that!

Date of experience: December 29, 2023

Great ez to shop on site
November 24, 2022
Previous review

Great ez to shop on site

Date of experience: November 24, 2022

Led lights
November 9, 2022
Previous review

Ez to order, they let me know right away that my order is on back order.

Date of experience: November 9, 2022
Ohio
1 review
0 helpful votes
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Delivered as promised on time!
December 29, 2023

Good vinyl, the application was ok the tape is stronger than the adhesive on the vinyl but with patience I was able to place the decal. After 24 hours seems to be solid adhesion time will tell. I really do like the look though.

Date of experience: December 29, 2023
South Carolina
1 review
0 helpful votes
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Great service
December 29, 2023

Received exactly what I ordered. Great fit no problem.

Date of experience: December 29, 2023
Texas
2 reviews
0 helpful votes
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First order
December 29, 2023

Easy to order, quick delivery, and impressed with the follow up making sure I received it OK. More to come, I'm sure!

Date of experience: December 29, 2023
Texas
1 review
0 helpful votes
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First time user, everything went great.
December 29, 2023

The ordering went great. The package showed up on time. Package items where 100 percent. The only thing that l say that was unsatisfactory, the contents for the steering stabilizer had some wrong parts. Had to run to the hardware store and get correct size nuts for the stabilizers shocks.

Date of experience: December 29, 2023
Oregon
1 review
0 helpful votes
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Fast Shipping
December 28, 2023

Good shipping and handling, my Borla Exhaust was packed with foam and neatly put in the box. Will definitely be ordering from Extreme Terrain again soon.

Date of experience: December 28, 2023
Ohio
1 review
0 helpful votes
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Excellent delivery time!
December 28, 2023

Easy to order! Always have what I need. Always quick and fast delivery thank you! Exceeded my expectations during the holidays

Date of experience: December 28, 2023
Minnesota
1 review
0 helpful votes
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Bad service
January 4, 2024

I ordered it and still haven't received any word on my order

Date of experience: December 28, 2023
Support R. — Extreme Terrain Rep
over a year old

I am very sorry to hear about your expeirence.
I have left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

California
1 review
0 helpful votes
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Great Product
December 28, 2023
Updated review

The bolt in are great, per manufacturer specifications. Better than wrapping with velcro.

Date of experience: December 28, 2023

Very easy to make decision on purchases
February 18, 2023
Previous review

Very easy to make decision on purchases. Very straight forward!

Date of experience: February 18, 2023
California
2 reviews
0 helpful votes
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Product
December 28, 2023
Updated review

All good received the product and using it as we speak

Date of experience: December 28, 2023

Quick and easy
December 15, 2022
Previous review

Quick and easy

Date of experience: December 15, 2022