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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Excellent service and quality. Received my order quick and it looks great.
The only drawback is there where no installation instructions with the products.
So far so good. Not installed yet. Packing is great.
Ordering from Extreme Terrain were very easy. I received my product quickly.
The product was everything I hoped it would be. Fast delivery
Pleased with these 2" spacers. Appeared to be a great build quality. The supplied lug nuts had good grip on the threads yet didn't stick. Were easy and fast to install. I still have stock wheels... for now... so these helped give my Jeep Wrangler a slightly beefier look. All ready for bigger tires hopefully within the next year.
My wife needed side steps for her wrangler, and these were a great price and are subtle enough to not attention to them. They seem really well made and were really easy to install.
I am so impressed with Extreme Terrain! The website was easy to navigate and I received the shipment within 2 days. I couldn't believe it! Thank you for your outstanding service. PS. The running boards were perfect.
Incredibly disappointed. The decal flew off during the first trip down the interstate. Don't waste your time or money.
I bought a few open box items before. Just missing some hardware or small brackets. No problem I'm a fabricator. Bought an open box rear bumper with tire carrier, thinking it was missing small pieces. Nope, they literally just sent me the swing arm. No bumper, not even bearings in it! Just the arm!
I am very sorry to hear about your experience.
I see that you have spoken with our customer service and have been assisted.
Please let me know if you have any questions or if you would like to discuss your feedback.
Amy
EXT 1257
Thanks for a great product! Exactly what I was hoping for.
They sent me the wrong LED interior bulb in my order. I needed two of the bulb style fuses but only received one.
I still have not received my order that was to be here prior to Christmas and can't get an update.
Thank you for reaching out.
I see that your order has shipped.
Please let me know if you have any questions.
Amy
EXT 1257
We like the Grill, the holes were not all drilled out and pieces broke when trying to push them through. Had to find replacements. Also teeth had a bit of overspray.
Package arrived upon the date expected. The tote is good quality.
Quick and easy to order. Fast shipping. Running boards installed smoothly.
Excelente servicio ya que luego de la compra te mantienen informado por correo electrónico el seguimiento del artículo hasta su entrega
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear that.
I see that you have spoken to our customer service and have been assisted.
Please let me know if you have any questions.
Amy
EXT 1257