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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Haven't had time to install but everything looks to be there and high quality bumper for the price
Very good quality and install was pretty easy. It's a 2 person job
Arrived early than was quoted. Have not installed yet
Do yourself a favor and read the description of each specific piece. It'll save you $10 if you end up not liking it and returning it
Just another great purchase from extreme. I've placed many orders and have never had any issues with getting the product or returns! My go to!
Ordered this Grill Guard the day after Christmas and it was delivered 3 days later. The order process was very easy! I used the video that was shown on the website to install the Grill Guard and they were very informative and easy to follow. Overall a great experience.
Placed order, Shipping options were just TRaSH. But the option for what is considered "expedited "… got me everything within 4 days, and considering when I placed the order …. Good thing I paid the extra $13-15.
As usual I received exactly the right part in a timely manner. Excellent service!
Seems like it helps with the noise. Definitely want to be careful installing it. Once you stick it on it doesn't come off.
I ordered several parts from Extreme Terrain. They shipped in separate boxes with the same tracking number. This evidently created a problem with the shipment that I was not aware of. The tracking info through FedEx said it was ALL out for delivery (delivered between 10:40a-2:40p). Since it was out for delivery, In an effort to save time and have the lift installed on-time, I began removing the old suspension and swapped the 31" tires for 35's. When the shipment came, it was only 1, small component. The rest of the lift was either lost or not shipped initially. Now, I am stuck with a dismantled vehicle in in a garage bay that cannot be moved. Even if I spend the hours to put the old suspension back on, I won't be able to fit the wheels and tires without the lift. So I have a garage bay I can not use until this is resolved, an upset customer that has no vehicle to drive and has nothing good to say about me. Extreme Terrain's idea to "make it right" was an insulting $20 voucher (Less than 1% of what was spent). For me to make it right to my customer, I offered to install a stage 3 lift instead of the stage 2 lift that they paid for. (About a $360 difference). When suggested that Extreme Terrain cover the difference, they offered the $20 voucher.
I recently purchased the "Topsy Stack, Rack and Roll Door Storage" which included the picture of rolling stand... which the word "Roll" is also included in the description. What was not included in the upper portion of the site, nor in the "Frequently Bought Together" was that you needed to also purchase the Rolling Engine Stand that was pictured in the product description. Had to spend hundreds more in order to complete the product to how it was portrayed.
I am very sorry to hear about your experience.
I see that you have spoken with our customer service and have been assisted.
Please let me know if you have any questions.
Amy
EXT 1257
All good except box inside the shipping box was wet/damp. Didn't appear to affect the product though.
As described, met my needs, better the other options, and fairly quick, easy install.
We really love the upgrades bumpers and winch. Solid construction and just looks good overall. Everything came in the box but good instructions on how to put the bumpers on.
Injun cold air, perfect fit, high quality, seat of the pants improvement. MBRP exhaust. Perfect fit, high quality components, nice sound.
Arrived as expected and no issues at all with order or install.
The ordering was nice and easy and the products came in perfect condition.
I don't do this.
I got my products. You got your funds.
Thank you all.
I need to return my sunshade as it's not for the JT. I'll be in contact.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
Please let me know if you have any questions
Or if you would like to discuss your feedback.
Amy
EXT 1257