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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Product looks well made haven't got it installed yet but don't see any issues with it.
Product showed up promptly. Was purchased open box, came in brand new condition. Great savings on brand new product.
I am stationed in Germany and my order came within a matter of days!
Great service, i will only shop from Extreme Terrain
Item fit as described and price was very fair compared to other sites
They did a great job getting them to me in a timely manner. Install was super easy with clear to understand instructions. Only negative would be the weld quality. On the driver side in particular there's an area where the weld was blobbed on and ground down horribly and covered with a coat of paint that hides nothing. For a 300 dollar pair of side steps I'd expect much better quality than what I'm seeing. Other than that they look great at a distance and work well for the intended purpose.
Easy ordering. Prompt delivery. Great event price for t-shirts
It was very easy to install took me about 1.5 hrs in my driveway. Fits great and sounds nice. Has a jdm inline six sound.
Great site, easy to navigate and you had exactly what I needed for a good price.
I purchased Barricade Rubi Rails; Textured Black (18-24 Jeep Wrangler JL 2-Door) from Extreme Terrain as ET was recommended by DIRT ROAD CRED, a youtuber I follow who specializes on Jeeps. I am very pleased with the product and the short time it took to be shipped to me in New Brunswick Canada. I just received them today so not installed yet but they look great and seem pretty "beefy".
Was a gift for my boyfriend and he loved it. Easy to buy and lovely fast shipping with secure packaging.
I always enjoy shopping with Extreme Terrain. Their shipping is super fast and customer service representatives are friendly.
The company has great items to pick through. All items i ordered arrived with the week i ordered them. Parts were what i ordered and wanted. I was happy with the service
Biggest problem I had was deciding which Tail Lights I wanted. TOO MANY CHOICES - nice problem! Good side of that I was able to continue to save up for my final purchase and research every Tail Light offered. Very Happy with my final choice!
Product as described and shipped quickly!
Like online videos for installation
Was fairly simple to order and got them in a short amount of time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We extend our apologies for the less-than-ideal experience with your clutch line. Your feedback is important to us, and we're genuinely sorry for any inconvenience caused. We understand the frustration you encountered.
Your concerns are valid, and we're committed to improving our customer experience. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to contact me at EXT 1257.
Amy