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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Just received my side bars. Easy to install and look perfect.
Ordered a set of running boards for my truck Extreme's app said it would fit my truck I ordered them received them within a week then installed them easy it was so easy I ordered a tonneau cover for my truck as well that was easy installed that with instructions app they provided easy pea's reasonable price will definitely use them again.
I love shopping with Extreme Terrain! Their website is so easy to navigate! Their shipping time is AWESOME!
I love ordering parts from this website, it's always superfast shipping and a customer service is next level. Just wish I had more money to spend.
A part I tried ordering thru 3 other sites and hey all said it was out of stock. I got it 3 days after ordering it from extreme terrain.
Delivery was quick. Arrived two days earlier than estimated delivery date.
Lights were sold as "plug and play" install but are not. Had to pay $150 to have them installed.
Red Rocks Fuel Door was super easy to install and gives a good clean look to the JL
Barricade Roof Rack is solidly built and easy to install.
Installation videos on the wedsite were very helpful and helped me on product selection.
All done on the phone and all worked great just as the salesperson said it would
It went well. You had what I was looking for. And I will be back to order more in the next month... while I will be back, In a couple months. Anywho, the green tire cover along with the perfect graph to align with my tire codes, fit perfectly.
All in all I've always had a good experience but they literally wouldn't cancel a order that was made by mistake within 24 hours. Said it was already processed and a email confirmed at 3:22pm that it was confirmed and I called at 11:00 am!
I apologize that we were not able to pull your order for you. I see that our team has reviewed your wheel and tire order with you.
Our shipments prepare to go out quickly once the order is placed. I apologize for any frustration this has caused.
Please let me know if you have any questions. I would be happy to discuss your feedback with you.
Amy
EXT 1257
Initially, it said my part would be delivered by Thursday (ordered on Monday) & it wasn't delivered until Saturday. Need to tweak when you say parts are to be delivered.
I bought a bikini top header for a TJ. Came in with very sharp edges and the curve doesn't match the top of the windshield frame. Do not buy it if you don't want your tip to tear after install.
I am very sorry to hear about your experience with your Windshield Channel.
Please feel free to reach out to our team if you have any questions or if you would like assistance.
I would be happy to speak with you about your feedback.
Amy
EXT 1257
I ordered my Tacoma side steps from extreme terrain and they were so quick to fill my order and ship and everything came perfectly packaged and they went on the truck with ease
Satisfactory service quick delivery product is as described
Fast shipping and the Sunrider was as expected. Assembly was a pain but once it was completed and installed, I have been extremely happy with the product. In fact we are now buying one for my wife's jeep now. Lol
I have ordered a few things from here and all of them are great quality and easy to install. The site is easy to use and easy on the budget.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. I would be happy to speak with you about your headlights. They are for factory halogen I am so sorry they did not meet your expectations.
I apologize for any frustration that you experienced. Please let me know if you would like to discuss your experience.
Amy
EXT 1257