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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Our package was left at the completely wrong address at our neighbors house down the street and across the road! The correct name and address were on the box but it was left there and it sat for almost 1 week in the rain because they were on vacation & we had no idea it was there! They brought it over when they got back but still, why in the world? Totally different name & address. We have it now and luckily they are installed and do work but that is very frustrating.
First time car owner but personalising my '04 Jeep. Thanks for making it nearly good proof for me.
Purchased replacement visors for '98 jeep TJ. They were easy to install and match the camel colored original ones and interior well.
Wish I could have had my coupon before I had place this expensive order. Received it after the fact.
Wish I could have had my coupon before I had place this expensive order.
Great customer service! Fast shipment! Package arrived before the tracking number became effective so I could track shipment!
I received my order in a timely fashion and it arrived in tact and as expected. Thanks!
Easy to use your web site. Fast shipping. I would recommend this site to other people.
As of the date I have nothing to complain about other than me spending too much $$$ through them. All products I've ordered and installed have been top notch and have no problems with. Will continue to do business with Extreme.
Items ordered came quicker then expected, only wish items were boxed together instead of shipped separately in original box (some of the boxes were super damaged from transport) but items were fine.
Thank you for your feedback.
If you would like to discuss your review, please
Feel free to reach out to me.
I hope to hear from you soon!
Amy
Ext 257
I bought replacement exhaust system pre-cat through tail pipe. It was easy to find the system that fit my jeep and complete the order. The order arrived as scheduled and is already on my car, less than 1.5 weeks.
Very easy on line ordering and product showed up ahead of schedule
Installed it yesterday great piece of material, plus looks great on my Jeep. Ill be back shortly for a few more items.
Not happy that I've had my bumper for ONE year and i already have to replace lights. But i am happy with how quick it came in.
Found the parts I was looking for and they were delivered in a couple of days. No back orders or all the excuses i get tired of hearing.
It was easy to navigate y'all's site and find exactly what I wanted.
Found what I needed quick and cheaper than Amazon.
I love my rack and it was free 3 day shipping which was a deal. The best part was that it came 2 days early.
My experience was okay, but the package I ordered came two days late and the box was fairly ruined when it showed up.
I am so sorry to hear about your experience.
Please feel free to reach out to discuss your feedback.
I hope to hear from you soon.
Amy
Ext 257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
If you would like to discuss your review, please
Feel free to reach out to me.
I hope to hear from you soon!
Amy
Ext 257